Domestic Workers Talk (eBook)

Language Use and Social Practices in a Multilingual Workplace

Kellie Goncalves, Anne Ambler Schluter (Autoren)

eBook Download: PDF

2024
168 Seiten
Channel View Publications (Verlag)
978-1-80041-676-5 (ISBN)

Infos

Set in a multilingual cleaning company that serves Anglophone customers in the upper-(middle) class suburbs of New York City, this book presents an ethnographic study into power, language policy and communication from the perspectives of the Brazilian-American employer as well as the company's Hispanophone and Lusophone employees. Power asymmetries in internal communication demonstrate the employer's legitimated domination over her employees and her L1 Portuguese as a form of linguistic capital. Employees' resourcefulness and multicompetence - rather than quantifiable levels of English-language proficiency - determine the extent to which they rely on language brokering to facilitate communication with their customers, directly impacting their agency. The book contributes to current debates on extra-linguistic modes of communication in multilingual settings and thematic analyses of care work, migration, communication and the role of English.

Produkt-Details

• Erscheint lt. Verlag: 16.1.2024
• Sprache: englisch
• Themenwelt: Geisteswissenschaften ► Psychologie ► Sozialpsychologie
• Themenwelt: Geisteswissenschaften ► Sprach- / Literaturwissenschaft ► Sprachwissenschaft
• Themenwelt: Sozialwissenschaften ► Kommunikation / Medien ► Kommunikationswissenschaft
• Themenwelt: Sozialwissenschaften ► Soziologie
• ISBN-10: 1-80041-676-8 / 1800416768
• ISBN-13: 978-1-80041-676-5 / 9781800416765