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Portraits of Public Service -

Portraits of Public Service

Untold Stories from the Front Lines
Buch | Softcover
306 Seiten
2024
State University of New York Press (Verlag)
978-1-4384-9370-1 (ISBN)
CHF 46,95 inkl. MwSt
Reveals the often-untold stories of front-line public servants.
Community health workers, elections officers, emergency managers, air traffic controllers, government meteorologists, US federal service photographers, and arts and cultural workers perform critical roles, though rarely receive public attention. Their stories told here help reveal this hidden world to provide a rare view of government service.

Staci M. Zavattaro is Professor of Public Administration at the University of Central Florida. Jessica E. Sowa is Professor in the Joseph R. Biden, Jr. School of Public Policy and Administration at the University of Delaware. Alexander C. Henderson is Associate Professor in the School of Management at Marist College. Lauren Hamilton Edwards is Associate Professor of Public Policy at the University of Maryland, Baltimore County.

List of Illustrations
Introduction: Stories as Knowledge Creation
Staci M. Zavattaro, Jessica E. Sowa, Alexander C. Henderson, and Lauren Hamilton Edwards

SECTION 1: BALANCING ACTS

1. Navigating Between the State and the Community: Stories from Community Health Workers
Gabriela Lotta and Juliana Rocha Miranda

2. Under the Radar: Stories from Government Meteorologists
Kelly A. Stevens

3. Revisiting Librarians as Public Servants
Alicia Schatteman

4. Teachers and Their Monitors: Negotiating Disciplinary Regimes in Pakistan
Moiz Abdul Majid and Sameen A. Mohsin Ali

SECTION 2: LIFE AND DEATH PRESSURE

5. (In)visible and (Mis)understood: The Public Service Work of American Sign Language (ASL) Interpreters during Emergencies
Stephanie Dolamore and Geoffrey Whitebread

6. Unseen but Irreplaceable: The Role of Air Traffic Controllers
Sean A. McCandless

7. Serving in Silence: The Emergency Manager
Kyle R. Overly

SECTION 3: POSSIBLY MISUNDERSTOOD ROLES AND RESPONSIBILITIES

8. When Silence Is Golden: Stories from an Elections Office
Amanda D. Clark

9. Public Defenders as Constitutional Pariahs, Surrogate Deviants, and Emotional Laborers
Adam Croft

10. New York City Property Tax Assessment: Public Employees Serving in Silence
Michael J. Fouassier

11. Affordable Housing and Homelessness Policy Professionals
Maren B. Trochmann

SECTION 4: UNEXPECTED REALMS OF DEMOCRACY

12. Making in the Invisible Visible: The Photographers and Videographers in Public Service
Maja Husar Holmes

13. Arts and Cultural Management During the Pandemic: Introducing the Observant Servant
Sarah Berry, Dutch Reutter, Judith L. Millesen, and Maren B. Trochmann

14. Inconspicuously Indispensable for India: The Untold Stories of Accredited Social Health Activists (ASHAs)
Nandhini Rangarajan, Aroon P. Manoharan, and Bianca Ortiz-Wythe

15. Multiple Mandates, Competing Goals, and the Challenges of Working in Combined Environmental Agencies in the United States
JoyAnna S. Hopper

Conclusion: A Path Forward for the Field
Staci M. Zavattaro, Jessica E. Sowa, Alexander C. Henderson, and Lauren Hamilton Edwards
List of Contributors
Index

Erscheinungsdatum
Zusatzinfo Total Illustrations: 8
Verlagsort Albany, NY
Sprache englisch
Maße 152 x 229 mm
Gewicht 227 g
Themenwelt Sozialwissenschaften Pädagogik Sozialpädagogik
Sozialwissenschaften Politik / Verwaltung Staat / Verwaltung
Sozialwissenschaften Soziologie
ISBN-10 1-4384-9370-3 / 1438493703
ISBN-13 978-1-4384-9370-1 / 9781438493701
Zustand Neuware
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