Small Group Work in the Real World
Kendall/Hunt Publishing Co ,U.S.
978-1-7924-5927-6 (ISBN)
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Small Group Work in the Real World: A Practical Approach introduces students to essential communication concepts and specialized communication terms. This full-color textbook aids students in working together to become a cohesive, effective small group team.Small Group Work in the Real World: A Practical Approach offers practical, ""real world"" advice about small group work. This text is divided into three main units and offers practical advice about:
Getting a productive start
Using power and managing conflict
Practical applications in small group theories
Forming and developing an effective group
Communicating clearly and creating a supportive communication climate
Leading groups and assuming small group roles
Making decisions and solving problems
Making small group presentations
Using technology in small groups
Unit One: Foundations of Small Group Work. 0
Chapter 1: Introduction to Small Groups. 1
Chapter Objectives
Small Groups: A Definition
The Complexity of Small Group Communication
Types of Small Groups
The Prevalence of Small Groups in the Popular Imagination
The Prevalence of Small Groups in the Real World
Small Groups in Business
Small Groups in Law
Small Groups in Education
Small Groups in Musical Entertainment
Small Groups in Government
""Reality"" Television and Misconceptions about Small Groups
The Phenomenon of ""Grouphate""
Tips for Reducing or Eliminating Grouphate
Drawbacks of Small Group Work
The Social Exchange Theory
Benefits of Small Group Work
Summary
Glossary
Works Cited or Consulted
Film Recommendations
Questions for Thought and Discussion
Chapter 2: Getting a Productive Start
Chapter Objectives
Forming a Small Group
Setting Your Small Group Members at Ease (""What Have We
Gotten Ourselves Into?"")
Establishing Clear Lines of Communication
Establishing Group Guidelines
Developing a Small Group Identity
A Team Name
A Team Symbol or Mascot
A Team Motto
A Team Mission Statement
Scheduling, Conducting, and Debriefing from Meetings
Choosing a Meeting Time and Place
Developing a Meeting Agenda
Conducting an Effective Meeting
Concluding a Small Group Meeting
Advice from Your Small Group Coaches
Advice from Your Peers
Summary
Glossary
Works Cited or Consulted
Film Recommendations
Questions for Thought and Discussion
Chapter 3: Using Power and Managing Conflict.
Chapter Objectives
Five Power Resources
Addressing Power Imbalances
Types of Conflict
Five Conflict Management Strategies
The Strength and Weakness of the Conflict Strategies Approach.
Managing Strong Emotions.
Dealing with Difficult People
Summary
Glossary
Works Cited or Consulted
Film Recommendations
Questions for Thought and Discussion
Unit Two: Working Together
Chapter 4: Small Group Theories
Chapter Objectives
Small Group Communication Theory
The Role and Usefulness of Theory
Limits of Small Group Theory
Systems Theory
Theories Previewing Chapter Five: Group Development
Structuration Theory
Maslow's Hierarchy of Needs
Tuckman's Group Development Model
Asch's Conformity Theory
Tuddenham's Conformity Theory
Theories Previewing Chapter Six: Communication and Climate
Communication Theories and Models.
Theories Previewing Chapter Seven: Leadership and Roles
Functional Theory
Approaches to Leadership
Leadership Styles
The Naturalistic Paradigm
Summary
Glossary
Works Cited or Consulted
Film Recommendations
Questions for Thought and Discussion
Chapter 5: Small Group Formation and Development
Chapter Objectives
Small Group Formation and Development
Forming
Storming
Norming
Performing
Why We Join Groups.
Attraction
Needs
Goals
Summary
Glossary
Works Cited or Consulted
Film Recommendations
Questions for Thought and Discussion
Chapter 6: Small Group Communication and Climate
Chapter Objectives
Some Basic Communication Elements and Definitions
General Principles of Effective Communication
Gaining Communication Competence
Communication Networks
Answers to the ""Interaction Diagram"" Quiz
The Difference Between Verbal and Nonverbal Communication
Nonverbal Communication versus Verbal Communication
Nonverbal Communication and Culture
Interpreting Nonverbals
Listening
Three Listening Barriers
Eight Ineffective Listening Behaviors
The Five Steps of the Listening Process
Ten Steps to Take to Become a Better Listener
Communicating Clear Verbal Messages
Creating a Supportive Communication Climate
Disconfirming Responses versus Confirming Responses
Defensive and Supportive Climates
Summary
Glossary
Works Cited or Consulted
Film Recommendations
Questions for Thought and Discussion
Chapter 7: Small Group Leadership and Roles
Chapter Objectives
Introduction
Leaders and Leadership
Designated Leaders
Emergent Leaders
Leadership
Leadership Theories: Making Sense of Leadership
How to Become a Leader
Roles within Groups
Types of Roles
Labels for Group Task Roles
Labels for Group Maintenance Roles
Labels for Individual Roles
Tips to Being Effective with Group Roles
Roles and Communication: Closing Thoughts
Summary
Glossary
Works Cited or Consulted
Film Recommendations
Questions for Thought and Discussion
Unit Three: Producing Quality Small Group Work
Chapter 8: Making Decisions and Solving Problems
Chapter Objectives
Decision-Making Groups versus Problem-Solving Groups
Decision-Making Small Groups
Problem-Solving Small Groups
Decision-Making and Problem-Solving Groups
The Elements of Low-Quality Small Group Decisions
Too Much Evidence or Information (Information Overload)
Insufficient Evidence or Information (Information Underload)
Insufficient Deliberation Time
Influence from Outside Parties
Hidden Agendas
Poor Communication
Poor or Faulty Reasoning
Too Much Conflict
Too Little Conflict (Groupthink)
Poor Decision-Making Processes
The Elements of High-Quality Small Group Decisions
The Right People Are in the Room, And They Know Why
They Are There
Adequate Time Has Been Set Aside for
the Decision-Making Process
Members Set Aside Preconceptions and Biases
Open, Frank Discussion is Encouraged
(Even the Discussion of Dissenting Opinions)
All the Necessary Information and Evidence Is Made Available
Members Share Their Analysis and
Evaluation of the Information
Members Support Their Assertions with
Adequate Evidence and Sound Reasoning.
All Options and Alternatives Are Explored
Conflict is Managed Appropriately
Members Aim for a Consensus Decision.
The Standard Agenda (A Six Step Problem-Solving Method)
Step 1: Identify and Define the Problem
Step 2: Analyze the Problem
Step 3: Brainstorming Possible Solutions
Step 4: Decide on Criteria for Judging the Solutions.
Step 5: Evaluating and Selecting the Solution(s)
Step 6: Implement the Solution(s)
Practical Advice for Using the Standard Agenda
Summary
Glossary
Works Cited or Consulted
Film Recommendations
Questions for Thought and Discussion
Chapter 9: Small Group Presentations
Chapter Objectives
The Basics of a Speech
Five Crucial Public Speaking Skills
How to Gather and Use Research
Outlining a Speech
Making and Using ""Key Word"" Note Cards
How to Make and Use Visual Aids
How to Manage Your Public Speaking Anxiety
Types of Small Group Presentations
Acting as a Small Group Spokesperson
A ""Tag Team"" Small Group Presentation
A Small Group Panel Discussion
A Small Group Symposium
A Small Group Forum Discussion
Summary
Glossary
Works Cited or Consulted
Film Recommendations
Questions for Thought and Discussion
Chapter 10: Using Technology Effectively
Chapter Objectives
Technology and Small Groups
Virtual Meetings
Video Conferencing
Video Calls.
Teleconference
Text-Only Virtual Communication
Online Collaboration Tools
Technology Based Facilitation and Presentation Tools
Using Software-Based Presentation Tools
Visual Guidelines for Software-Based Presentation Aids
PowerPoint Rules
Organize Your Group with Technology
Tips for Delivering with Technology
Summary
Glossary
Works Cited or Consulted
Film Recommendations
Questions for Thought and Discussion
| Erscheint lt. Verlag | 12.1.2021 |
|---|---|
| Verlagsort | Iowa |
| Sprache | englisch |
| Themenwelt | Sozialwissenschaften ► Kommunikation / Medien ► Kommunikationswissenschaft |
| Wirtschaft ► Betriebswirtschaft / Management | |
| ISBN-10 | 1-7924-5927-0 / 1792459270 |
| ISBN-13 | 978-1-7924-5927-6 / 9781792459276 |
| Zustand | Neuware |
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