Psychosocial Safety Climate (eBook)

A New Work Stress Theory

Maureen F. Dollard, Christian Dormann, Mohd Awang Idris (Herausgeber)

eBook Download: PDF

2019 | 1st ed. 2019
XVII, 449 Seiten
Springer International Publishing (Verlag)
978-3-030-20319-1 (ISBN)

Infos

This book is a valuable, comprehensive and unique reference text on Psychosocial Safety Climate (PSC), a new work stress theory. It proposes a new PSC theory concerning the corporate climate for workers' psychological health, its origins and implications for work stress, and provides a critique of current research and theories. It provides a comprehensive review of all PSC studies to date. The chapters discuss state-of-the-art empirical evidence testing PSC theory in relation to management roles, organisational resilience, corruption, organisational status, cultural perspectives, illegitimate tasks, high PSC work groups, PSC variability in work groups, etc. They investigate outcomes such as psychological distress, emotional exhaustion, depression, worry, engagement, health, cognitive decline, personal initiative, boredom, cynicism, sickness absence, and productivity loss, in various workplace settings across many countries. This unique book allows practitioners to rapidly update practical measures, benchmarks and processes, and provides students and trainees with an introduction to PSC and important concepts and methods, quantitative and qualitative, in occupational health with leads to further sources. Students as well as experts on occupational health and safety, human resource management, occupational health psychology, organisational psychology and practitioners, unions and policy makers will find this book highly informative. It covers relevant materials for undergraduate and postgraduate education, drawing upon the concepts, topics and methods (diary, multilevel, longitudinal, qualitative, data linkage) within the multidisciplinary occupational health area.

Maureen Dollard is Professor of Work and Organisational Psychology, Co-Director Centre for Workplace Excellence, Director and Head of the Asia Pacific Centre for Work Health and Safety, a World Health Organization Collaborating Centre for Occupational Health at the University of South Australia. She is a Board Member, International Commission of Occupational Health (ICOH), Foundation President of the Asia Pacific Academy for Psychosocial Factors at Work, and former Co-chair of the ICOH-Work Organisation and Psychosocial Factors (WOPS), Scientific Committee. She was chair of the ICOH-WOPS conference in Adelaide September 2014. She established a national surveillance system of psychosocial (stress) factors at work, The Australian Workplace Barometer, and the StressCafé.

Christian Dormann is Professor of  Business Education & Management at the Johannes Gutenberg-University Mainz, Germany. Since 2011, Christian Dormann has also been adjunct research professor at the School of Psychology, Social Work and Social Policy at the University of South Australia (UNISA). He also served as an editor of the European Journal of Work and Organizational Psychology and as associate and consulting editor of several other journals, including the Journal of Occupational and Organizational Psychology, Journal of Organizational Behavior, and Journal of Occupational Health Psychology. His research focus is on stress in organisations. In particular, he has been interested in psychosocial aspects of work.

Mohd Awang Idris is an Associate Professor in Work and Organisational Psychology, Department Anthropology and Sociology, University of Malaya, Malaysia. He is the Elected President of the Asia Pacific Academy for Psychosocial Factors at Work. His research interests include job stress, psychosocial safety climate, leadership, and employee' performance.  He is also a reviewer for some well-known journals such as Safety Science, International Journal of Stress Management, Journal Occupational and Organizational Psychology, and Journal of Advanced Nursing.

Inhalt

Foreword 6
Preface 8
References 9
Acknowledgements 10
Contents 11
About the Editors 14
Psychosocial Safety Climate: Evolution in Theory and Method 15
1 Psychosocial Safety Climate: A New Work Stress Theory and Implications for Method 16
1.1 Introduction 16
1.2 Cost of Mental Ill-Health and Work Stress 17
1.2.1 Work Stress 18
1.3 Broader Perspectives on Work Stress 20
1.3.1 Capitalism and Marxism 20
1.3.2 Psychosocial Safety Climate 23
1.4 Job Design Theories of Work Stress 25
1.4.1 The Job Demand-Control (JD-C) Model 25
1.4.2 The Effort-Reward Imbalance Model 26
1.4.3 The Demand-Induced Strain Compensation (DISC) Model 27
1.4.4 The Job Demands-Resources Model 28
1.5 Overall Evaluation of Work Stress Theories 29
1.6 Psychosocial Safety Climate Theory (Extant Gaps and New Propositions) 31
1.7 Concluding Remarks on the Universal Importance of PSC 35
1.8 Conclusion 36
References 36
2 Psychosocial Safety Climate: A Review of the Evidence 44
2.1 Development of PSC Tool and Theoretical Framework 45
2.2 PSC: Cross Cultural Application 46
2.3 PSC: Predicting and Moderating Functions 47
2.4 PSC: Two Edited Books Provide Additional Evidence 51
2.5 PSC Benchmarks and Interventions 52
2.6 PSC Across the Asia Pacific Region 54
2.7 PSC: A Global Research Agenda 55
2.8 PSC and Policy Implications 57
2.9 PSC Strength 58
2.10 PSC: Mindfulness, Enactment, and Depression 59
2.11 PSC: Circulatory Diseases and Work Life Interference 60
2.12 PSC Meta-Analyses 60
2.13 PSC: Influence on Psychological Need Thwarting 61
2.14 PSC in the Healthcare Industry 61
2.15 Interventions that Change PSC 63
2.16 Future Research Challenges 64
References 83
3 A Corruption of Public Values at Work Psychosocial Safety Climate, Work Conditions, and Worker Health Across 31 European Countries
3.1 Introduction 90
3.1.1 Psychosocial Safety Climate and Ethical Leadership 92
3.1.2 A Corruption of Societal Values Related to PSC 93
3.1.3 Psychosocial Safety Climate Related to Work Conditions, Health and Well-Being 96
3.1.4 Corrupt Public Values, PSC, Work Conditions and Worker Health and Well-Being 97
3.2 Method 98
3.2.1 Study Databases 98
3.2.2 Measures 98
3.3 Statistical Analyses 100
3.4 Results 102
3.4.1 Descriptive Statistics 102
3.5 Discussion 105
3.5.1 Theoretical Implications 109
3.5.2 Practical Implications 111
3.5.3 Limitations and Future Research 112
3.6 Conclusion 113
References 114
Impacts of PSC on Workers (Cognitive Decline, Mental Health Problems, Boredom, Personal Initiative and Engagement) 119
4 PSC, Effort-Reward Imbalance and Cognitive Decline A Road Safety Experiment
4.1 Work Stress 120
4.2 Change Detection 121
4.3 Method 124
4.3.1 Participants 124
4.4 Measures 124
4.4.1 Demographic Information 124
4.4.2 Effort Reward Imbalance 126
4.4.3 Psychosocial Safety Climate 127
4.4.4 Change Detection 127
4.4.5 Design 129
4.4.6 Procedure 129
4.5 Statistical Approach 129
4.6 Results 130
4.6.1 Participant Demographics 130
4.7 Change Detection Ability 130
4.7.1 Direct Effects 130
4.7.2 Interaction Effects 131
4.8 Discussion 132
4.9 Limitations and Future Research 134
4.10 Conclusion 135
References 135
5 Psychosocial Safety Climate and Job Demands–Resources: A Multilevel Study Predicting Boredom 140
5.1 Introduction 140
5.2 Psychosocial Safety Climate (PSC) and Job Characteristics 141
5.3 Job Characteristics and Boredom 143
5.4 Mediational Relationship Between PSC and Boredom via Job Conditions 144
5.5 Method 145
5.5.1 Participants and Procedure 145
5.6 Instruments 147
5.7 Data Analysis 147
5.8 Aggregation Procedure 148
5.9 Results 148
5.10 Discussion 152
5.11 Theoretical Implications 153
5.12 Limitations and Future Research 154
5.13 Practical Implications 155
5.14 Conclusion 155
References 156
6 Psychosocial Safety Climate Within the Model of Proactive Motivation 160
6.1 Introduction 160
6.1.1 Psychosocial Safety Climate (PSC) as a Precursor to Employees’ Job Engagement 162
6.1.2 Job Engagement Versus Personal Initiative 164
6.2 Methods 165
6.2.1 Participants and Procedure 165
6.2.2 Instruments 166
6.2.3 Analytical strategy 166
6.3 Results 168
6.4 Discussion 172
6.4.1 Theoretical Implications 172
6.4.2 Strengths, Limitations, and Future Research 173
6.4.3 Practical implications 175
6.5 Conclusion 175
References 176
7 Psychosocial Safety Climate, Psychological Health, Cynicism, and Professional Efficacy in Policing 180
7.1 Introduction 181
7.1.1 PSC and Organisational Climate 182
7.1.2 PSC Extended JD-R 184
7.1.3 PSC Extended JD-R with Demand Induced Strain Compensation Refinements 185
7.2 Method 187
7.2.1 Participants 187
7.2.2 Measures 187
7.2.3 Procedure 191
7.3 Results 193
7.3.1 Descriptive Statistics 193
7.3.2 Test of the Meditational Hypotheses 196
7.4 Discussion 199
7.4.1 Theoretical Implications 200
7.4.2 Study Limitations and Directions for Further Research 202
7.4.3 Practical Implications 203
7.5 Conclusion 204
References 205
8 Psychosocial Safety Climate as a Factor in Organisational Resilience: Implications for Worker Psychological Health, Resilience, and Engagement 210
8.1 Introduction 211
8.1.1 Theoretical Foundation for Organisational Resilience 212
8.1.2 Organisational Resilience and the JD-R Model 214
8.1.3 The Health Impairment Pathway 216
8.1.4 The Motivational Process 217
8.2 Method 219
8.2.1 Study 1 Measures Study (Pilot) 219
8.2.2 Study 2 Procedure 222
8.2.3 Measures 223
8.2.4 Analysis Strategy 225
8.3 Results 226
8.3.1 Descriptive Statistics 226
8.3.2 Mediation Effects 226
8.4 Discussion 229
8.4.1 Theoretical Implications 230
8.4.2 Practical Implications 231
8.4.3 Limitations, Strengths, and Future Research 232
8.5 Conclusion 234
References 234
9 Physical and Psychosocial Safety Climate Among Malaysian Healthcare Workers: A Qualitative Study 240
9.1 Introduction 240
9.2 PSC as a Resource Ecology 242
9.3 Healthcare Workplaces in Malaysian Context 243
9.4 Method 244
9.4.1 Participants 244
9.4.2 Interview Process 244
9.4.3 Materials 245
9.4.4 Data Analysis 245
9.4.5 Psychosocial Safety Climate Measure 245
9.5 Results and Discussion 246
9.5.1 The Physical and Psychosocial Safety Climate Among Malaysian Healthcare Workers 247
9.5.2 Comparison Between the Resources in Low and High PSC Context 252
9.6 Implications 255
9.7 Limitations 257
9.8 Conclusion 257
Appendix: Interview Questions 258
References 259
10 A Qualitative Investigation into High Psychosocial Safety Climate University Work Groups 262
10.1 Introduction 262
10.1.1 The Present Study 264
10.2 Method 265
10.2.1 Participants 265
10.2.2 Procedure 265
10.3 Results from Thematic Analysis 266
10.4 Discussion 270
10.4.1 Shared Sense of Meaningful Work and Social Support: Enhanced Through Collaborative Work Group Practices and Processes 270
10.4.2 High Level of Employee Job Crafting 272
10.4.3 Middle Management Support for Employee Psychological Health 273
10.4.4 The Central Themes in Relation to PSC Sub-Constructs 274
10.4.5 Theoretical Conceptualisation of Findings 275
10.4.6 Practical Implications 276
10.4.7 Limitations 277
10.5 Future Directions and Conclusions 277
References 278
Innovations in Method 282
11 Psychosocial Safety Climate and PSC Ideal Direct and Interaction Effects on JD-R for Mental Health, Job Satisfaction and Work Engagement (Iran)
11.1 Introduction 284
11.2 Organisational Climate and PSC 285
11.3 PSC Theory, Concepts and Measurement PSC Strength and PSC Ideal 286
11.4 Hypotheses 288
11.5 PSC Level, Strength and Ideal Perspectives 288
11.6 Method 289
11.6.1 Participants 289
11.6.2 Measures 289
11.6.3 Procedure 291
11.7 Results 292
11.7.1 Descriptive Statistics 292
11.8 Discussion 305
11.8.1 Theoretical Implications 306
11.8.2 Study Limitations and Directions for Further Research 307
11.8.3 Practical Implications 308
11.9 Conclusion 308
References 309
12 The Impact of Psychosocial Safety Climate on Health Impairment and Motivation Pathways: A Diary Study on Illegitimate Tasks, Appreciation, Worries, and Engagement Among German Nurses 314
12.1 Introduction 315
12.1.1 Main Effects of PSC on Job Demands and Resources 316
12.1.2 Mediating Mechanisms via Illegitimate Tasks and Appreciation 318
12.1.3 Mediating Mechanisms in Psychosocial Safety Climate Research in General 319
12.2 Method 320
12.2.1 Participants 320
12.2.2 Measures 321
12.2.3 Procedure 324
12.2.4 Statistical Analyses 324
12.3 Results 324
12.3.1 Descriptive Statistics 324
12.3.2 Test of Direct and Indirect (Mediation) Effects 325
12.4 Discussion 327
12.4.1 Theoretical Implications 327
12.4.2 Study Limitations and Directions for Further Research 329
12.4.3 Practical Implications 330
References 331
13 An Approach to the Further Development and Application of the PSC Tool by Applying Cognitive Interviewing in Germany 334
13.1 Introduction: Background and Research Aim 334
13.2 Research Strategy and Method 337
13.2.1 Translation and Expert Discussions 337
13.2.2 Cognitive Interviews 337
13.2.3 Probing Questions 338
13.3 Results 339
13.3.1 Results of Expert Discussions 340
13.3.2 Results of Cognitive Interviews 340
13.3.3 Preliminary Revision of the German PSC Instrument (General Aspects) 342
13.3.4 Issues Related to Single PSC Items and Preliminary Revisions 344
13.3.5 Retrospective Probing 346
13.4 Conclusions and Outlook 347
References 348
14 The Climate According to Whom? Does It Matter Who Reports PSC? 350
14.1 Introduction 351
14.1.1 Psychosocial Safety Climate 351
14.1.2 Rank Level Differences in Reported PSC 354
14.2 Method 355
14.2.1 Design 355
14.2.2 Sampling Procedure 356
14.2.3 Participants 357
14.2.4 Measures 358
14.2.5 Aggregation Procedures—Creating Level 2 PSC Samples 361
14.2.6 Statistical Analyses 361
14.3 Results 361
14.4 Discussion 362
14.4.1 Theoretical Implications 364
14.4.2 Practical Implications 365
14.4.3 Study Limitations and Directions for Further Research 367
14.4.4 Conclusion 367
References 368
Interventions, Measurement, Research, Practical and Policy Implications 372
15 Factors Influencing Managers’ Ownership of Organisational Health Interventions 373
15.1 Managers and the Implementation of Interventions 374
15.2 Conceptual Framework—Four Pillars of Organisational Health Interventions 376
15.3 Context 376
15.4 Content 377
15.5 Process 378
15.6 Outcome 378
15.7 Method 378
15.7.1 Study Objectives and Design 378
15.8 Procedures 379
15.9 Description of Participating Organisations 379
15.10 Instruments 380
15.11 Analyses 380
15.12 Description of Interventions 381
15.13 Results 381
15.14 Contextual Factors Relating to PSC 382
15.15 Other Contextual Factors 382
15.16 Intervention Process Factors Relating to PSC 384
15.17 Other Factors Relating to Process 385
15.18 Intervention Content Relating to PSC 385
15.19 Discussion 386
References 388
16 The PSC-4 A Short PSC Tool
16.1 Background to Development of PSC 393
16.2 Psychometric Testing of PSC-4: Study 1 397
16.2.1 Method 397
16.2.2 Results 400
16.2.3 Discussion 402
16.2.4 Limitations and Strengths 404
16.3 Psychosocial Safety Climate and Treatment for Mental Health Problems: Study 2 405
16.3.1 Method 405
16.3.2 Results 406
16.3.3 Discussion and Conclusion 410
16.4 Multilevel Psychometrics, CFA for PSC-4: Study 3 413
16.4.1 Method 413
16.4.2 Results 413
16.4.3 Discussion 414
16.5 General Conclusion 414
References 415
17 PSC in Practice 418
17.1 Introduction 419
17.1.1 PSC Background 419
17.1.2 How to Measure PSC 420
17.1.3 PSC Sources 421
17.1.4 PSC and Working Conditions 421
17.1.5 PSC, Health and Productivity 423
17.2 Australian Agency Case Study 424
17.2.1 PSC Benchmark Standards 424
17.2.2 Relationship Between PSC and Unplanned Absence 427
17.2.3 PSC Levels and Costs of Unplanned Absence 429
17.2.4 Guidance on Getting the Most from PSC-12 and Responding to Benchmark Data 430
17.3 Conclusion 434
References 435
18 PSC Current Status and Implications for Future Research
18.1 Introduction 439
18.2 Summary of Previous Chapters 440
18.3 Overall Evaluation of Previous Chapters 447
18.4 Extending PSC Theory: New Propositions 448
18.4.1 PSC as a Resource Passageway 448
18.4.2 PSC Leadership 449
18.4.3 The Outreach of PSC 449
18.4.4 Future Research 450
18.5 Conclusions 452
References 454

Produkt-Details

• Erscheint lt. Verlag: 24.8.2019
• Zusatzinfo: XVII, 449 p. 45 illus., 21 illus. in color.
• Sprache: englisch
• Themenwelt: Geisteswissenschaften
• Themenwelt: Medizin / Pharmazie ► Medizinische Fachgebiete ► Psychiatrie / Psychotherapie
• Themenwelt: Sozialwissenschaften ► Soziologie
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen
• Schlagworte: Engagement • Measurement • Occupational Health Management • Psychosocial risk • Psychosocial Safety Climate • Work Stress
• ISBN-10: 3-030-20319-0 / 3030203190
• ISBN-13: 978-3-030-20319-1 / 9783030203191