Effective Library and Information Centre Management
Gower Publishing Ltd (Verlag)
978-0-566-07691-6 (ISBN)
Jo Bryson lectures regularly on library and information centre management. She is currently in a senior management position relating to information technology with the Western Australian Government.
Contents: Understanding the Role of Manager: Introduction to management. Understanding the Environment: Strategic influences on information services; Strategies for understanding the environment. Managing the Environment Through Integrated Planning: Strategic planning; Human resource planning; Information planning; Technology planning; Financial planning and economic analysis. Creating the Corporate Environment: Corporate culture; Politics; Policy-making; Creativity and intrapreneurship; Managing expertise. Getting things done in the Corporate Environment: Leadership; Power, influence, authority and delegation; Decision-making; Networking; Group dynamics; Team-building; Motivation; Conflict management; Negotiation; Change management. Managing and Communicating Information in the Corporate Environment: Personal communication; Internal communications; External communications; Managing corporate information; Managing the information life cycle. Managing the Individual: Stress management; Career planning and personal development. Managing Risk: Return on investment; Security; Risk management and business continuity. Service Delivery: Competitive strategies: strategic marketing; Quality control; Customer focus; Outsourcing service delivery; Performance measurement and evaluation; Epilogue: The final strategy; Index.
Erscheint lt. Verlag | 15.12.1998 |
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Sprache | englisch |
Maße | 156 x 234 mm |
Gewicht | 680 g |
Themenwelt | Sozialwissenschaften ► Kommunikation / Medien ► Buchhandel / Bibliothekswesen |
ISBN-10 | 0-566-07691-8 / 0566076918 |
ISBN-13 | 978-0-566-07691-6 / 9780566076916 |
Zustand | Neuware |
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