Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees DIGITAL AUDIO (eBook)

Doug Lipp (Autor)

eBook Download: EPUB

2013
256 Seiten
McGraw-Hill Education (Verlag)
978-0-07-180808-8 (ISBN)

Infos

Leadership lessons from the iconic brand you can use to drive Disney-style successIn helping Walt Disney create The Happiest Place on Earth, Van France and his team started a business revolution in 1955 that eventually became the Disney University the employee training and development program that powers one of the most famous brands on earth.Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney Culture and describes the company's values and operational philosophies that support the world-famous Disney brand.Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management and global competitiveness, specializing in the lessons he learned at the Disney U.

Produkt-Details

• Erscheint lt. Verlag: 29.3.2013
• Sprache: englisch
• Themenwelt: Sozialwissenschaften ► Pädagogik ► Berufspädagogik
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
• ISBN-10: 0-07-180808-6 / 0071808086
• ISBN-13: 978-0-07-180808-8 / 9780071808088