Visitor Management
Welcoming Our Visitors, Managing and Presenting Heritage Sites
Seiten
2002
English Heritage (Verlag)
978-1-85074-660-7 (ISBN)
English Heritage (Verlag)
978-1-85074-660-7 (ISBN)
- Titel ist leider vergriffen;
keine Neuauflage - Artikel merken
Focusing on management, this is one of a series which shows how English Heritage deals with management and visitor issues at its 400 historic sites open to the public. Case studies and examples of working practices and guidelines are included.
Focusing on management, this is one of a series which shows how English Heritage deals with management and visitor issues at its 400 historic sites open to the public. Case studies and examples of working practices and guidelines are included, and the book is linked directly to GNVQ Leisure and Tourism course requirements, as well as being suitable for many other vocational courses. The book explores how English Heritage manages, markets, promotes and presents its sites to visitors, and includes a series of interviews with staff involved in management and customer care, with documentary copies of job descriptions for staff at each level.
Focusing on management, this is one of a series which shows how English Heritage deals with management and visitor issues at its 400 historic sites open to the public. Case studies and examples of working practices and guidelines are included, and the book is linked directly to GNVQ Leisure and Tourism course requirements, as well as being suitable for many other vocational courses. The book explores how English Heritage manages, markets, promotes and presents its sites to visitors, and includes a series of interviews with staff involved in management and customer care, with documentary copies of job descriptions for staff at each level.
| Reihe/Serie | Welcoming our visitors, managing & presenting heritage sites |
|---|---|
| Zusatzinfo | b&w illustrations |
| Verlagsort | Swindon |
| Sprache | englisch |
| Maße | 210 x 297 mm |
| Themenwelt | Schulbuch / Wörterbuch |
| Wirtschaft | |
| ISBN-10 | 1-85074-660-5 / 1850746605 |
| ISBN-13 | 978-1-85074-660-7 / 9781850746607 |
| Zustand | Neuware |
| Haben Sie eine Frage zum Produkt? |
