It Can Be Done in Government (eBook)

Stanford E Ford, Deborah A Martel, Thomas W Olliff, Dianne A Wright (Autoren)

eBook Download: PDF | EPUB

2017 | 1. Auflage
143 Seiten
Information Age Publishing (Verlag)
978-1-68123-784-8 (ISBN)

Infos

It Can Be Done: An Approach for Improving Efficiency in the Public Sector, provides a roadmap describing a simple approach for improving processes using teams. This book is ideal for process improvement initiatives, academic institutions, organizational change practitioners, public entities, and administrators and leaders seeking a practical approach for the promotion and implementation of organizational effectiveness. Throughout this handbook, the term process refers to a series of steps that create a product or service. Processes are different from projects. Projects have a beginning and an end. Processes are ongoing, cyclical, and rarely operate in isolation. They connect to or impact many other processes. An approach to improve these processes is the focus of this book.

As a public sector leader, you are encouraged, more often than not, to have an external perspective looking outside, looking long term. You are told to keep your eyes on the horizon, spend time figuring out what the public or the customer wants, to pay attention to what other similar organizations are doing, build external partnerships, network, and analyze both the external opportunities and threats. The truth is, however, the leaders and organizations that stand out are those who, contrary to this traditional approach, aggressively look internally, with a balance, more likely, of 80% internal and 20% external, particularly within the public sector.

Inhalt

Cover 1
It Can Be Done in Government 4
Library of Congress Cataloging-in-Publication Data 5
Contents 6
Foreword 10
Chapter 1: Why This Topic? 12
Chapter 2: FTM—An Improvement Process 20
Chapter 3: The FastTeamModel (FTM) Process 34
Chapter 4: The FTM as Part of the Organizational Culture 86
Chapter 5: Case Studies in FTM 96
Afterword 120
APPENDIX A: Team Leader Interview Checklist 126
APPENDIX B: Team Planning Table (Sample) 128
APPENDIX C: Team Advisor FastTeamModel Process Checklist 130
APPENDIX D: Analysis Strategy Sheet 132
APPENDIX E: Lessons Learned Report 134
APPENDIX F: Team Turnover Record 136
Glossary 138
References 140
About the Authors 142

Produkt-Details

• Erscheint lt. Verlag: 1.2.2017
• Sprache: englisch
• Themenwelt: Schulbuch / Wörterbuch ► Lexikon / Chroniken
• Themenwelt: Sozialwissenschaften ► Politik / Verwaltung ► Politische Systeme
• Themenwelt: Sozialwissenschaften ► Politik / Verwaltung ► Staat / Verwaltung
• ISBN-10: 1-68123-784-9 / 1681237849
• ISBN-13: 978-1-68123-784-8 / 9781681237848