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The Lost Art of Listening - Michael P. Nichols

The Lost Art of Listening

How Learning to Listen Can Improve Relationships
Buch | Hardcover
314 Seiten
2009 | 2nd edition
Guilford Publications (Verlag)
978-1-60623-064-0 (ISBN)
CHF 74,95 inkl. MwSt
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One person talks; the other listens. It&
This book has been replaced by The Lost Art of Listening, Third Edition, ISBN 978-1-4625-4274-1.

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Introduction

I. The Yearning to Be Understood

1. ”Did You Hear What I Said?”: Why Listening Is So Important

2. “Thanks for Listening“: How Listening Shapes Us and Connects Us to Each Other

3. “Why Don't People Listen?“: How Communication Breaks Down

II. The Real Reasons People Don't Listen

4. “When Is It My Turn?”?The Heart of Listening: The Struggle to Suspend Our Own Needs

5. “You Hear Only What You Want to Hear“: How Hidden Assumptions Prejudice Listening

6. “Why Do You Always Overreact?!“: How Emotionality Makes Us Defensive

III. Getting Through to Each Other

7. “Take Your Time?I'm Listening“: How to Let Go of Your Own Needs and Listen

8. “I Never Knew You Felt That Way“: Empathy Begins with Openness

9. “I Can See This Is Really Upsetting You“: How to Defuse Emotional Reactivity

IV. Listening in Context

10. “We Never Talk Anymore“: Listening Between Intimate Partners

11. “Nobody around Here Ever Listens to Me!“: How to Listen and Be Heard within the Family

12. From “Do I Have To?“ to “That's Not Fair!“: Listening to Children and Teenagers

13. “I Knew You'd Understand“: Being Able to Hear Friends and Colleagues

Epilogue

Erscheint lt. Verlag 30.4.2009
Verlagsort New York
Sprache englisch
Maße 152 x 229 mm
Gewicht 521 g
Themenwelt Sachbuch/Ratgeber Gesundheit / Leben / Psychologie Familie / Erziehung
Sachbuch/Ratgeber Gesundheit / Leben / Psychologie Psychologie
ISBN-10 1-60623-064-6 / 1606230646
ISBN-13 978-1-60623-064-0 / 9781606230640
Zustand Neuware
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