Managing Systems Migrations and Upgrades (eBook)

Demystifying the Technology Puzzle

Charles Breakfield, Roxanne Burkey (Autoren)

eBook Download: PDF

2002 | 1. Auflage
320 Seiten
Elsevier Science (Verlag)
978-0-08-049634-4 (ISBN)

Infos

"Managing Systems Migrations and Upgrades is the perfect book for technology managers who want a rational guide to evaluating the business aspects of various possible technical solutions. Enterprises today are in the middle of the R&D race for technology leadership, with providers who increasingly need to create markets for new technologies while shortening development, implementation, and life cycles. The cost for the current tempo of technology life cycles is endless change-management controls, organizational chaos, production use of high-risk beta products, and greater potential for failure of existing systems during migration.

Burkey and Breakfield help you answer questions such as, Is the only solution open to me spending more that the industry average in order to succeed? and What are the warning signs that tell me to pass on a particular product offering? as well as How can my organization avoid the 'technical death marches' typical of the industry? This book will take the confusion out of when to make shifts in your systems and help you evaluate the value proposition of these technology changes.

?Provides a methodology for decision making and implementation of upgrades and migrations
?Avoids marketing hype and the technical herding instinct
?Offers a tool to optimize technology changes for both staff and customers"

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Managing Systems Migrations and Upgrades is the perfect book for technology managers who want a rational guide to evaluating the business aspects of various possible technical solutions. Enterprises today are in the middle of the R&D race for technology leadership, with providers who increasingly need to create markets for new technologies while shortening development, implementation, and life cycles. The cost for the current tempo of technology life cycles is endless change-management controls, organizational chaos, production use of high-risk beta products, and greater potential for failure of existing systems during migration.Burkey and Breakfield help you answer questions such as, "e;Is the only solution open to me spending more that the industry average in order to succeed?"e; and "e;What are the warning signs that tell me to pass on a particular product offering?"e; as well as "e;How can my organization avoid the 'technical death marches' typical of the industry?"e; This book will take the confusion out of when to make shifts in your systems and help you evaluate the value proposition of these technology changes.*Provides a methodology for decision making and implementation of upgrades and migrations*Avoids marketing hype and the "e;technical herding"e; instinct*Offers a tool to optimize technology changes for both staff and customers

Inhalt

Front Cover 1
Managing Systems Migrations and Upgrades 4
Copyright Page 5
Contents 8
Introduction 12
Chapter 1. Outside Looking In 20
1.1 Problem signs and how we got here 21
1.2 Outside review for problem identification 23
1.3 Reliability factors 27
1.4 Evaluation points 33
Chapter 2. Marketplace Pulse 36
2.1 Positioning for technology change 38
2.2 Technology companies’ market value: Perceived or actual 42
2.3 Real costs and enterprise costs 44
2.4 Opportunists and entrepreneurs 48
2.5 Strategic alliances and manufacturing shifts 52
2.6 Enterprise positioning for competitive advantage 56
2.7 Dominating market share 59
2.8 Technology drivers 63
2.9 Technology time continuum 66
2.10 Cost versus risk factors 70
Chapter 3. Selling Cycle 74
3.1 Manufacturers need new-generation products 75
3.2 Competitive market shifts 79
3.3 Figures don’t lie—ROI versus CLIR 87
3.4 Renting versus buying technology 91
3.5 Outsourced support—someone else’s problem 95
3.6 Change forced by obsolete technology 104
3.7 Selling visionware—first mover advantage 108
Chapter 4. Development Cycle 112
4.1 The technology treadmill 114
4.2 Project life cycle—historical comparison 119
4.3 Early adopter issues 126
4.4 Condensing the product cycle—beta testing 130
4.5 Technical support and tech transfer—enterprise side 139
4.6 Staff motivation—maintaining technology skills 146
4.7 Downtime minimized 153
Chapter 5. The Migration Process 164
5.1 Typical problems with migrations 166
5.2 If it ain’t broke, don’t fix it 171
5.3 Evaluating problem existence for technology resolution 176
5.4 Evaluating and dealing with disruption potential 182
5.5 Upgrade process: How to digest technology disruption 188
5.6 Necessary control points to maintain 197
5.7 Technology manufacturers and developers explore the changes 201
5.8 Technical training: End users and technology staff 206
5.9 Managing and evaluating change—end-user expectations 212
Chapter 6. Technology Shortfall Impact 222
6.1 Technical pyramid collapse 224
6.2 Developers face pressure at the core-product level 231
6.3 Shortened payback schedule on equal or broader capabilities 238
6.4 Hybrid designs rarely available from a single vendor 245
6.5 Expanding enterprise worker disconnected technical gap 252
6.6 Complexity level determines change impact 258
Chapter 7. Support Issues 266
7.1 Service bureaus 268
7.2 Problem diagnostics to apply valid technology changes 274
7.3 Application providers 280
7.4 Software for rent houses 285
7.5 Outsource providers for technical communications 290
7.6 Management and end users—technology challenged 296
7.7 How to get and keep trained staff: Staff loyalties versus demands 301
7.8 Back-end technologies: Heterogeneous environments 308
Chapter 8. Move-Forward Model 316
8.1 Hybrid solutions—open systems 318
8.2 Move-forward model and manufacturer process changes 324
8.3 Quality products, manufacturer survival 330
8.4 Recovery in the face of disaster 336
8.5 Technology-communications disconnect 349
8.6 End-user perceptions 356
Chapter 9. Summary Findings 364
Appendix A: Glossary 376
Appendix B: References 452
Appendix C: Attributations 456
Index 458
About the Authors 474

Produkt-Details

• Erscheint lt. Verlag: 24.5.2002
• Sprache: englisch
• Themenwelt: Sachbuch/Ratgeber
• Themenwelt: Informatik ► Weitere Themen ► Hardware
• Themenwelt: Mathematik / Informatik ► Mathematik ► Finanz- / Wirtschaftsmathematik
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
• ISBN-10: 0-08-049634-2 / 0080496342
• ISBN-13: 978-0-08-049634-4 / 9780080496344