Bad Software

What to Do When Software Fails

Cem Kaner, David Pels (Autoren)

Buch | Softcover

352 Seiten

1998
John Wiley & Sons Inc (Verlag)
978-0-471-31826-2 (ISBN)

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What recourse do consumers have with a considerable software investment? This book takes a look at when things get bad and how to avoid getting stuck with bad software. The authors aim to provide the information, questions and tools consumers need to tackle this problem. They also offer techniques to deal with the vendor and consumer protection agencies.

Read This First; Introduction; Preparing to Make the Call; Knowing What to Ask For; Make The Call; Consumer Protection Agencies; Software Quality and the Law; Overview of a Lawsuit; Lawyers; Small Claims Court; Safe Shopping; Appendix; References; Index; About the Authors.

Erscheint lt. Verlag	9.11.1998
Verlagsort	New York
Sprache	englisch
Maße	190 x 233 mm
Gewicht	652 g
Einbandart	Paperback
Themenwelt	Sachbuch/Ratgeber
	Informatik ► Office Programme ► Outlook
	Informatik ► Weitere Themen ► Hardware
ISBN-10	0-471-31826-4 / 0471318264
ISBN-13	978-0-471-31826-2 / 9780471318262
Zustand	Neuware