No-Fault Approaches in the NHS

Raising Concerns and Raising Standards

Sonia Macleod, Professor Christopher Hodges (Autoren)

Buch | Softcover

320 Seiten

2024
Hart Publishing (Verlag)
978-1-5099-6088-0 (ISBN)

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This book explores how concerns can be raised about the NHS, why raising concerns hasn’t always improved standards, and how a no-fault open culture approach could drive improvements.

The book describes a wide range of mechanisms for raising concerns about the NHS, including complaints, the ombudsman, litigation, HSIB, and the major inquiries since 2000, across the various UK jurisdictions. The NHS approach is contextualised within the broader societal developments in dispute resolution, accountability, and regulation.

The authors take a holistic view, and outline practical solutions for reforming how the NHS responds to problems. These should improve the situation for those raising concerns and for those working within the NHS, as well as providing cost savings. The no-fault approaches proposed in the book provide long-term sustainable solutions to systemic problems, which are particularly timely given the impact of the COVID-19 pandemic on the NHS.

The book will be of interest to academics, researchers, ADR practitioners, practising lawyers, and policy makers.

Sonia Macleod is Researcher in the Research Programme on Civil Justice Systems at the Centre for Socio-Legal Studies; Christopher Hodges OBE is Emeritus Professor of Justice Systems at the Centre for Socio-Legal Studies and Supernumerary Fellow of Wolfson College, both at the University of Oxford, UK.

1. Introduction

Part One: The NHS
2. Our Wonderful NHS
3. The Long Term Plan
4. The NHS Patient Safety Strategy
5. NHS Policy on Responding to Mistakes

Part Two: Raising Concerns
6. Mechanisms for Dealing with Staff Concerns
7. NHS Complaints
8. UK Health Service Ombudsman
9. Clinical Claims Against the NHS
10. Public Inquiries and Reviews
11. The Health Services Safety Investigation Branch
12. Complaints to Regulators

Part Three: Raising Standards
13. Raising Concerns and Raising Standards
14. Conclusion

Erscheinungsdatum	10.07.2023
Reihe/Serie	Civil Justice Systems
Verlagsort	Oxford
Sprache	englisch
Maße	169 x 244 mm
Themenwelt	Recht / Steuern ► EU / Internationales Recht
	Recht / Steuern ► Öffentliches Recht
	Recht / Steuern ► Privatrecht / Bürgerliches Recht ► Besonderes Schuldrecht
	Recht / Steuern ► Privatrecht / Bürgerliches Recht ► Zivilverfahrensrecht
ISBN-10	1-5099-6088-0 / 1509960880
ISBN-13	978-1-5099-6088-0 / 9781509960880
Zustand	Neuware