2018 Learning Report on Implementation of the Accountability Mechanism Policy
Seiten
2019
Asian Development Bank (Verlag)
978-92-9261-702-8 (ISBN)
Asian Development Bank (Verlag)
978-92-9261-702-8 (ISBN)
Puts into perspective the number, nature, and management of complaints from project-affected people as dealt with by project-level grievance redress mechanisms (GRMs). It finds that most complaints are effectively addressed by GRMs and that the number of projects with complaints is a small fraction of ADB's active portfolio.
ADB’s 2012 Accountability Mechanism Policy mandates a triennial analysis of lessons learned, with a focus on the management of complaints elevated to this “last resort” mechanism. This report attempts to put into perspective the number, nature, and management of complaints from project-affected people as dealt with by project-level grievance redress mechanisms (GRMs) and by operational departments. It finds that most complaints are effectively addressed by GRMs and that the number of projects with complaints reaching the Accountability Mechanism is a small fraction of ADB’s active portfolio. The recommendations are aimed at improving the future implementation of the policy.
ADB’s 2012 Accountability Mechanism Policy mandates a triennial analysis of lessons learned, with a focus on the management of complaints elevated to this “last resort” mechanism. This report attempts to put into perspective the number, nature, and management of complaints from project-affected people as dealt with by project-level grievance redress mechanisms (GRMs) and by operational departments. It finds that most complaints are effectively addressed by GRMs and that the number of projects with complaints reaching the Accountability Mechanism is a small fraction of ADB’s active portfolio. The recommendations are aimed at improving the future implementation of the policy.
| Erscheinungsdatum | 04.10.2019 |
|---|---|
| Verlagsort | Manila |
| Sprache | englisch |
| Maße | 216 x 279 mm |
| Themenwelt | Recht / Steuern ► EU / Internationales Recht |
| Recht / Steuern ► Privatrecht / Bürgerliches Recht ► Zivilverfahrensrecht | |
| Sozialwissenschaften ► Politik / Verwaltung ► Europäische / Internationale Politik | |
| Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management | |
| Wirtschaft ► Volkswirtschaftslehre | |
| ISBN-10 | 92-9261-702-8 / 9292617028 |
| ISBN-13 | 978-92-9261-702-8 / 9789292617028 |
| Zustand | Neuware |
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