Excellence in Business Communication, Global Edition -- MyLab Business Communication with Pearson eText

John Thill, Courtland Bovee (Autoren)

Online Resource

2023 | 13th edition
Pearson (Hersteller)
978-0-6557-1236-7 (ISBN)

Infos

For undergraduate courses in business communication. Following in the wake of the digital revolution and the advent of social media, business communication has been hit by yet another revolutionary change: the rise of intelligent communication technology. In this 13th Edition of Boveé and Thill's Excellence in Business Communication, the most significant and recent technology-related changes affecting the business world are thoroughly discussed. Not to be forgotten, the text continues to emphasise the fundamental skills and principles of business communication. Featuring practical advice, time-tested processes, and real-world examples, Excellence in Business Communication is the premier text for honing and developing business students' essential communication skills.

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Autor

Philip Kotler is one of the world's leading authors in Marketing. He is the S.C. Johnson & Son Distinguished Professor of International Marketing at the Kellogg School of Management, Northwestern University (Emeritus). He has also been a consultant to major US and foreign companies, including IBM, General Electric, and Michelin, and has served as a member of many advisory boards. He has been the author and co-author of over thirty books and has published over 150 articles in leading journals, including Harvard Business Review, Management Science, and Journal of Marketing Research. Kevin Lane Keller is the E. B. Osborn Professor of Marketing and Senior Associate Dean for Marketing and Communications at the Tuck School of Business at Dartmouth College. His research has been published numerous times in all the major marketing journals and has received numerous awards for his research accomplishments, having published over 120 papers. He has also served as an academic trustee, executive director, and executive committee member for the Marketing Science Institute. Alexander Chernev is a professor of Marketing at the Kellogg School of Management, Northwestern University. With studies at Sofia University and Duke, he is an academic thought leader, multi-published author, conference speaker, and advisor in Marketing Strategy, Brand Management, Consumer Decision-Making, and Behavioural Economics. He was ranked among the Top Ten most prolific scholars in the leading marketing journals by the Journal of Marketing, and among the Top Five marketing faculty in the area of Consumer Behaviour by a global survey published by the Journal of Marketing Education.

Inhalt

PART 1: UNDERSTANDING THE FOUNDATIONS OF BUSINESS COMMUNICATION
1. Professional Communication in a Digital, Social, Mobile World
2. Interpersonal Communication Skills
3. Collaboration and Business Etiquette
4. Communication Challenges in a Diverse, Global Marketplace 
PART 2: APPLYING THE THREE-STEP WRITING PROCESS
5. Planning Business Messages
6. Writing Business Messages
7. Completing Business Messages
PART 3: CRAFTING BRIEF BUSINESS MESSAGES
8. Crafting Messages for Digital Channels
9. Writing Routine and Positive Messages
10. Writing Negative Messages
11. Writing Persuasive Messages
PART 4: PREPARING REPORTS AND PRESENTATIONS
12. Planning Reports and Proposals
13. Writing and Completing Reports and Proposals
14. Developing and Delivering Business Presentations
PART 5: WRITING EMPLOYMENT MESSAGES AND INTERVIEWING FOR JOBS
15. Building Careers and Writing Résumés
16. Applying and Interviewing for Employment

Produkt-Details

• Erscheint lt. Verlag: 9.2.2023
• Sprache: englisch
• ISBN-10: 0-6557-1236-4 / 0655712364
• ISBN-13: 978-0-6557-1236-7 / 9780655712367
• Zustand: Neuware