Administrative Medical Assisting
Delmar Cengage Learning
978-1-4180-6411-2 (ISBN)
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Administrative Medical Assisting, Sixth Edition is the most comprehensive front-office medical assisting learning package available (includes book + StudyWare CD-ROM). Patient education, legal responsibilities, compliance with HIPAA, and critical thinking scenarios are integrated throughout the book. Guidelines leading to an improved relationship between health care consumers and providers are highlighted in each chapter to reinforce customer service skills in outpatient settings. With this robust resource, you will learn the latest in communication technology, extensive step-by-step procedures, financial management concepts, and communication skills essential in preparing medical assistants for the 21st century job market.
Marilyn Takahashi Fordney, CMA-AC has authored and coauthored over 50 tebooks for two major publishers. In 2004, Administrative Medical Assisting, Fifth Edition won the William Holmes McGuffey Award in Life Sciences from the Text and Academic Authors Association. Fordney continues to give professional lectures and is a member of a number of professional national associations. Linda L. French, CMA-C (AAMA), NCICS, CPC is a Certified Medical Assistant-Clinical Specialist (AAMA), Nationally Certified Insurance and Coding Specialist (NCCT), and Certified Professional Coder (AAPC). Prior to teaching, she worked for 15 years in a variety of physician office settings as a clinical and administrative medical assistant, medical insurance biller, and office manager. In addition to consulting to physicians and providing customized employee training, Ms. French has spent more than a decade teaching allied health courses at community colleges, adult schools, post-secondary institutions, and private corporations through UCSB-Extend.
UNIT 1. PROFESSIONAL AND CAREER RESPONSIBILITIES Chapter 1. A Career As an Administrative Medical Assistant Chapter 2. The Healthcare Environment: Past, Present and Future Chapter 3. Medicolegal and Ethical Responsibilities UNIT 2. INTERPERSONAL COMMUNICATIONS Chapter 4. The Art Of Communication Chapter 5. The Receptionist Chapter 6. Telephone Procedures Chapter 7. Appointments Chapter 8. Filing Procedures Chapter 9. Medical Records Chapter 10. Drugs and Prescription Records UNIT 4. WRITTEN COMMUNICATIONS Chapter 11. Written Correspondence Chapter 12. Processing Mail and Telecommunications UNIT 5. FINANCIAL ADMINISTRATION Chapter 13. Fees, Credit, and Collection Chapter 14. Banking Chapter 15. Bookkeeping Chapter 16. Health Insurance Systems UNIT 6. MANAGING THE OFFICE Chapter 17. Office Financial Manager Chapter 18. Financial Management of the Medical Practice UNIT 7. EMPLOYMENT Chapter 19. Seeking a Position as an Administrative Medical Assistant
| Erscheint lt. Verlag | 12.1.2008 |
|---|---|
| Verlagsort | Clifton Park |
| Sprache | englisch |
| Maße | 213 x 274 mm |
| Gewicht | 1724 g |
| Themenwelt | Medizin / Pharmazie ► Gesundheitswesen |
| Medizin / Pharmazie ► Pflege | |
| ISBN-10 | 1-4180-6411-4 / 1418064114 |
| ISBN-13 | 978-1-4180-6411-2 / 9781418064112 |
| Zustand | Neuware |
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