How to Survive Dental Performance Difficulties
Wiley (Verlag)
978-1-119-25561-1 (ISBN)
- Offers a practical guide for preventing and overcoming dental performance issues
- Highlights case studies of dental professionals who have direct experience of being referred for fitness to practise issues
- Includes information on the support available to dental professionals, the requirements that need to be met, and how to meet them
- Contains information on the effective use of evidence, improvement practice tools such as personal development plans, continuing professional education, reflective diaries, and audits
- Offers guidance on how to increase self-awareness and insight
JANINE BROOKS MBE, DMedEth, MSc, FFGDP(UK), MCDH, DDPHRCS, BDS, FAcadMEd, is a Lead Clinical Tutor at the University of Bristol; Educational Inspector for the General Dental Council; Trustee of the Dentists' Health Support Trust; Coach for the Professional Support Unit, Thames Valley; CEO of Dentalia Coaching and Training Consultancy; Director of the Dental Coaching Academy and co-founder of Dental Mentors UK.
Foreword ix
Acknowledgements xi
Abbreviations xiii
Chapter 1 The basics of performance 1
Introduction 1
What is performance? 3
What is poor performance? 6
Fitness to practise 9
Red door/green door 10
Chapter 2 Background and contributory factors: How performance issues can arise 13
Introduction 13
Pressures on dentists 14
Factors that underpin poor performance 15
Chapter 3 Professionalism 27
What is professionalism? 27
What does professionalism encompass? 30
How should a professional behave? 30
Societal expectations of professionals 31
Character 32
Building blocks of character 33
Ethical frameworks within which professionals operate 34
How does character relate to professionalism? 36
Tests of integrity 36
Virtue ethics 37
Honesty and dishonesty 38
Communication 42
Criminal record convictions and cautions 43
Scotland 45
Protected conviction or caution 45
Chapter 4 Regulation of dentistry and dental professionals 48
Regulation 48
General Medical Council 49
General Pharmaceutical Council 50
General Dental Council 50
Registration 51
NHS England 52
Care Quality Commission 53
Healthcare Inspectorate Wales 54
Scotland 54
Northern Ireland 55
Professional Standards Authority 56
Regulation of Dental Services Programme Board 57
Health and Safety Executive 58
Medicines and Healthcare Products Regulatory Agency 59
Right?]touch regulation 60
Chapter 5 Organisations that play a supporting role 63
Specialist indemnity providers 63
Educational support 64
Health support 67
Mentoring/professional support 68
Advisory support 69
Conclusion 70
Chapter 6 The anatomy of a fitness to practise case 72
Introduction 72
Fitness to practise 74
General Dental Council 74
Fitness to practise process 75
Interim Orders Committee 77
Investigating Committee 77
Practice Committees 78
Sanctions 78
Convictions/cautions 82
Analysis 83
Erasure 86
Conclusion 91
Chapter 7 The registrant’s journey personal statements and case studies 93
How it can begin 94
The Hero’s Journey 95
Case studies 101
Stages of change or grief 111
Taking a preventive approach 113
Chapter 8 Building self?]awareness and insight 115
Self?]awareness 116
Insight 116
Learning styles 119
Tools to deepen self?]awareness 124
Conclusion 138
Chapter 9 Tools that can help 140
Personal development plan 141
Peer review 144
Professional discussion and dialogue 144
Case studies and presentations 145
Clinical audit 146
Staff meetings 148
Patient surveys (feedback) 148
360° multisource feedback 150
Standards national guidelines 151
Working with a mentor 151
Working with a coach 152
Appendix A Personal development plan template 154
Appendix B Patient engagement questionnaire 156
Appendix C Influencing skills questionnaire – 360° colleague feedback 157
Chapter 10 Supporting colleagues who struggle 160
Being non?]judgemental 160
Listening 160
Paraphrasing 161
Questioning 161
Guiding 161
Reflective practice/writing and learning 161
Working one to one 172
Force field analysis 176
Neurological levels 177
Conclusion 181
Index 183
| Erscheinungsdatum | 21.09.2018 |
|---|---|
| Reihe/Serie | How To (Dentistry) |
| Verlagsort | New York |
| Sprache | englisch |
| Gewicht | 236 g |
| Einbandart | kartoniert |
| Themenwelt | Medizin / Pharmazie ► Medizinische Fachgebiete |
| Medizin / Pharmazie ► Zahnmedizin ► Klinik und Praxis | |
| Schlagworte | Zahnmedizin |
| ISBN-10 | 1-119-25561-9 / 1119255619 |
| ISBN-13 | 978-1-119-25561-1 / 9781119255611 |
| Zustand | Neuware |
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