Successful Nurse Communication
F.A. Davis Company (Verlag)
978-0-8036-3945-4 (ISBN)
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You'll explore all of the critical ways your ability to communicate successfully can positively impact not only nurse-client, nurse-family, and colleague-colleague relationships, but also your ability to make the work environment less stressful and to manage professional and personal challenges.
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I. Developing Successful Nurse Communication
1. Communication and Behavior
2. Emotional Intelligence
3. Respectful and Effective Listening
4. Assertiveness
II. Why Successful Nurse Communication is Critical
5. Patient Safety
6. Patient Experience
7. Respectful Workplaces
8. Managing Stress and Strategies for Self-Care
III. Organizations and Successful Nurse Communication
9. Understanding Organizational Culture
10. Collaboration and Team Development
11. Complex Adaptive Systems
12. Change Agents, Quality Improvement, and the Learning Organization
IV. Successful Nurse Communication in Action
13. Diversity, Inclusion, and Dignity
14. Health Information Technology and Digital Communication
15. Preparing for Leadership
Epilogue: From Theory to Practice
| Erscheint lt. Verlag | 30.9.2015 |
|---|---|
| Zusatzinfo | 25 illustrations |
| Verlagsort | Pennsylvania |
| Sprache | englisch |
| Themenwelt | Medizin / Pharmazie ► Pflege ► Ausbildung / Prüfung |
| ISBN-10 | 0-8036-3945-7 / 0803639457 |
| ISBN-13 | 978-0-8036-3945-4 / 9780803639454 |
| Zustand | Neuware |
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