CCIE Collaboration Quick Reference
Cisco Press (Hersteller)
978-0-13-384596-9 (ISBN)
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This book provides a comprehensive final review for candidates taking the CCIE Collaboration v1.0 exam. It steps through exam objectives one-by-one, providing concise and accurate review for all topics. Using this book, exam candidates will be able to easily and effectively review test objectives without having to wade through numerous books and documents for relevant content for final review.
Akhil Behl, CCIE No. 19564, is a solutions architect with Cisco Advanced Services, focusing on Cisco Collaboration and Security architectures. He leads Collaboration and Security projects and service delivery worldwide for Cisco Services and the Collaborative Professional Services (CPS) portfolio. He has played a major role in service conception and creation for various services within Cisco Advanced Services. Akhil has a wide range of experience, from presales to sales to professional services to delivery to post sales, with expertise in consulting, advisory, and guidance services. Prior to his current role, Akhil spent 10+ years working in various roles at Linksys as a technical support lead, as an escalation engineer at the Cisco Technical Assistance Center (TAC), and as a network consulting engineer in Cisco Advanced Services. Akhil has a bachelor of technology degree in electronics and telecommunications from IP University and a master's degree in business administration from Symbiosis Institute. He is a dual Cisco Certified Internetwork Expert in Voice and Security. He also holds many other industry certifications, such as PMP, ITIL, VCP, CCNA, CCSP, CCVP, ISO/IEC 27002, TOGAF, and CEH. Over the course of his career, Akhil has presented and contributed at various industry forums such as Enterprise Connect, Cloud Connect, Cloud Summit, Interop, Cisco Networkers, and SecCon. He has several research papers published in various national and international journals, including IEEE journals, and is the author of the Cisco Press title Securing Cisco IP Telephony Networks.
Introduction
Chapter 1 Cisco Collaboration Infrastructure 1
Cisco Unified Communications Deployment Models 1
Single-Site Deployment Model 2
Multisite WAN with Centralized Call Processing Deployment Model 3
Multisite WAN with Distributed Call Processing Deployment Model 4
Clustering over WAN Call Processing Deployment Model 5
Network Services 6
Dynamic Host Configuration Protocol 6
Domain Name System 7
Trivial File Transfer Protocol 8
Network Time Protocol 11
Cisco Discovery Protocol 12
Link Layer Discovery Protocol 14
Power over Ethernet 15
Voice and Data VLANs 16
IP Routing in Cisco Collaboration Campus Environments 17
Campus Infrastructure Design 17
Campus Access Layer 18
Campus Distribution Layer 18
Campus Core Layer 18
Campus Routed Access Layer Design 19
IPv6 in Cisco Collaboration Networks 20
IPv6 Address Types 21
IPv6 Addressing Model 21
Virtualization in Cisco Collaboration Solutions 23
Cisco UCS Servers 24
VMware ESXi for Cisco Collaboration Virtualization 26
UC Application Install Answer File 26
IP Multicast 27
Wireless in Cisco Collaboration Solutions 28
Chapter 2 Quality of Service (QoS) 31
QoS Requirements for Voice and Video 32
QoS Deployment Architectures 33
Classification and Marking 34
Layer 2 Marking 34
Layer 3 Marking 35
Network-Based Application Recognition 36
Classification Service Classes 37
Classification and Marking for Softclients 37
Classification and Marking for Video Traffic 38
Queuing 38
Cisco Queuing Toolset 39
Weighted Random Early Detection 40
WAN QoS Considerations 41
Traffic Policing and Shaping 41
Link Efficiency Mechanisms 43
Compressed RTP 43
Link Fragmentation and Interleaving 43
Multilink PPP 44
Frame Relay Forum 12 44
Voice Activity Detection 45
LAN QoS Considerations 46
QoS Trust Boundary 46
QoS Considerations for WLAN Endpoints 47
QoS Considerations for Virtual Unified Communications with Cisco UCS 48
Medianet 49
Medianet QoS Classes of Service 52
Chapter 3 Telephony Standards and Protocols 55
Voice and Video Codecs 55
VoIP Media Transmission Protocols 57
VoIP Signaling Protocols 58
Skinny Client Control Protocol 58
Media Gateway Control Protocol 61
Session Initiation Protocol 65
SIP Session Description Protocol 71
SIP Binary Floor Control Protocol 72
H.323 Gateway, Gatekeeper, and RAS 73
H.323 Gateway 75
H.323 Gatekeeper 76
H.225 and RAS Signaling 77
H.239-Based Dual Video Channels and Cisco Video Equipment Support 82
Analog Telephony 83
Foreign Exchange Office 83
FXO Disconnect 83
Foreign Exchange Station 84
E&M84
Digital Telephony 85
Integrated Services Digital Network 85
Q Signaling Protocol 87
Channel Associated Signaling 87
T1 CAS 87
E1 R2 88
Non-Facility Associated Signaling 88
Analog and Digital Telephony Call Signaling Elements 89
Direct Inward Dial 89
Caller ID 89
Echo 90
Trans Hybrid Loss 90
Fax and Modem Protocols 91
Fax Services over IP Network 91
Modem Services over IP Network 93
Chapter 4 Cisco Unified Communications Manager 95
CUCM Redundancy and Device Registration 95
CUCM Device Pool 96
Common Device Configuration 98
Codec Selection 99
CUCM Features 100
Call Park and Directed Call Park 100
Call Pickup and Group Pickup 101
Meet-Me Conference 102
Busy Lamp Field Speed Dials 102
CUCM Native Call Queuing 102
Call Hunting 103
CUCM Media Resources 104
Annunciator 104
Conference Bridge 104
Media Termination Point 105
Transcoder 105
Music on Hold 105
Media Resource Group and Media Resource Group List 106
Trusted Relay Point 107
CUCM Dial Plan 107
Partitions and Calling Search Spaces 108
Translation Patterns 109
Route Patterns 109
Route List 109
Route Group 110
Globalized Call Routing 110
Local Route Group 111
Time-of-Day Routing 112
Application Dial Rules 112
Directory Dial Rules 113
SIP Dial Rules 113
CUCM Digit Manipulation 114
CUCM H.323 and SIP Trunks 116
SIP Uniform Resource Identifier Dialing 117
Intercluster Lookup Service 119
Blended Addressing 122
CUCM Call Admission Control 122
Locations-Based CAC 123
Enhanced LCAC 124
Resource Reservation Protocol 126
RSVP SIP Preconditions 128
CUCM-Based Call Recording and Silent Monitoring 129
CUCM Mobility 133
Extension Mobility and Extension Mobility Cross Cluster 133
Device Mobility 135
Mobile Connect 136
Mobile Voice Access 138
Service Advertisement Framework and Call Control Discovery 140
SAF Architecture 140
Call Control Discovery Service 142
Chapter 5 Cisco Unified Communications Security 145
Security Policy 145
Threats to Cisco Collaboration Networks 146
Layer 1 Security 146
Layer 2 Security 147
Port Security 147
DHCP Snooping 148
Root Guard and BPDU Guard 149
Dynamic ARP Inspection 149
802.1x 149
Layer 3 Security 151
RFC 2827 Filtering 151
IP Source Guard 151
Unicast Reverse Path Forwarding 152
Routing Protocols Security 152
Router Hardening 152
(Firewall) Security for Layers 4 Through 7 152
Firewall Traversal Mechanisms 153
NAT Traversal 153
IPsec Tunnels 154
IP-Based ACLs 154
Port-Based ACLs 154
Cisco ASA Proxy Features 155
Cisco VPN Phone 156
Application Layer Security 157
CUCM Security By Default 158
CUCM Security Modes 158
CTL Client and CTL File 159
Cisco Unified IP Phone Certificates 161
SRTP and TLS 161
Preventing Toll Fraud 162
CUCM Class of Service 162
Cisco Voice Gateway Toll-Fraud Prevention Application 163
Voice Gateway Class of Restriction 164
Cisco Unity Connection Restriction Rules 165
Chapter 6 Cisco Unity Connection 167
Cisco Unity Connection High Availability 167
Cisco Unity Connection Integration with CUCM and CUCME 168
Cisco Unity Connection SCCP Voicemail Integration with CUCM 169
Cisco Unity Connection SIP Voicemail Integration with CUCM 171
Cisco Unity Connection SCCP Voicemail Integration with CUCME 172
Cisco Unity Connection SIP Voicemail Integration with CUCME 174
Cisco Unity Connection Dial Plan 175
Call Handlers 176
Cisco Unity Connection System Call Handlers 176
Cisco Unity Connection Directory Handlers 178
Cisco Unity Connection Interview Handlers 179
Cisco Unity Connection Single Inbox 180
Cisco Unity Connection Visual Voicemail 183
Voice Mail for Cisco Jabber 184
Cisco Unity Connection Voicemail Networking 186
Intrasite Networking 187
Intersite Networking 188
Voice Profile for Internet Email (VPIM) Networking 189
Chapter 7 Cisco Unified IM and Presence 191
Cisco Unified Communications Manager IM and Presence Components 191
Cisco Unified CM IM and Presence Cluster 192
Cisco Unified CM IM and Presence Server Integration with CUCM 193
Cisco Jabber 197
Presence Federation 198
Intradomain Federation 199
Interdomain Federation 201
Presence Cloud Solutions 202
Group Chat and Compliance 204
Group Chat 204
Logging and Compliance 205
Client-Side IM Logging (History) 205
Server-Side IM Logging (Compliance) 206
Chapter 8 Cisco Unified Contact Center Express 209
Cisco UCCX Architecture 209
Cisco UCCX Components and Subsystems 210
UCCX ACD/ICD, IVR, and CTI Functions 211
UCCX ACD Functions 211
UCCX CTI Functions 213
UCCX IVR Functions 213
UCCX Deployment Models 214
UCCX Call Flow 215
UCCX Integration with CUCM 216
UCCX Scripting Components 218
Chapter 9 Cisco IOS Unified Communications Applications 225
Cisco Unified Communications Manager Express 225
Basic Cisco Unified CME Setup 226
Cisco Unified CME-Based SCCP Phone Registration 227
Cisco Unified CME-Based SIP Phone Registration 229
Cisco Unified CME Single Number Reach 230
Survivable Remote Site Telephony 232
MGCP Fallback 236
Multicast Music on Hold in SRST 237
Cisco IOS Dial Plan 238
Voice Translation Rules and Profiles 239
Cisco IOS Dial-Peer Matching Logic 242
Cisco IOS Media Resources 244
Cisco IOS DSP Management 244
Cisco IOS Conferencing Resources 245
Cisco IOS Transcoding Resources 246
Cisco Unified CME-Based Media Resources 246
Cisco Unified CME Conferencing and Transcoding 246
Cisco IOS-Based Call Queuing 249
Cisco Unified CME Basic Automatic Call Distribution 249
Voice Hunt Groups 252
Call Blast 253
Cisco Unity Express 254
Cisco Unified CME and CUE Integration 254
CUE Message Waiting Indicator 256
Outcalling 256
(SIP) Subscribe Notify 257
Unsolicited Notify 257
CUE Web Inbox 258
CUE VoiceView Express 258
CUE Auto-Attendant 259
CUE Scripting 261
CUE Voice Profile for Internet Email 263
Cisco IOS Call Admission Control 266
Local CAC 267
Reservation-Based CAC 267
Measurement-Based CAC 268
Cisco IOS CDR Accounting 268
File Accounting 269
Syslog-Based CDR Accounting 269
RADIUS-Based CDR Accounting 269
Cisco Service Advertisement Framework and Call Control Discovery 270
Cisco Unified Border Element 272
CUBE Redundancy 273
CUBE SIP Profiles 277
CUBE Early Offer and Delayed Offer 278
CUBE DTMF Interworking 279
CUBE Mid-Call Signaling 281
Chapter 10 Cisco Collaboration Network Management 283
CUCM Serviceability and OS Administration 283
CUCM Database Replication 283
CUCM Service Activation 284
CUCM Call Detail Records and Call Management Records 288
CUCM Disaster Recovery 289
User Management 290
Cisco EnergyWise 292
9780133845969 TOC 4/30/2014
| Verlagsort | Indianapolis |
|---|---|
| Sprache | englisch |
| Gewicht | 1 g |
| Themenwelt | Informatik ► Weitere Themen ► Zertifizierung |
| ISBN-10 | 0-13-384596-6 / 0133845966 |
| ISBN-13 | 978-0-13-384596-9 / 9780133845969 |
| Zustand | Neuware |
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