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CSCW in Practice: an Introduction and Case Studies

Dan Diaper, Colston Sanger (Herausgeber)

Buch | Softcover

XXII, 196 Seiten

1993 | 1. Softcover reprint of the original 1st ed. 1993
Springer Berlin (Verlag)
978-3-540-19784-3 (ISBN)

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Dan, is this book going to provide a substantial, coherent and timely contribution to CSCW or is it just going to be a ragbag of papers from several meetings stuck together? The latter, of course, Colston. However, . . . . . . and the "However" was rather long and technical, but not substantially different in overall content from that of this pref ace. Most of the papers contained in this book were initially presented at meetings organized by the UK's Computer Supported Cooperative Work (CSCW) Special Interest Group in 1991, but the book is not a proceedings, whatever the above quo tation suggests. Readers will immediately notice that, unlike typical proceedings, all the references are placed together at the end of the book and that there is a substantial index: the hall mark of all proper, technical books of quality. If you choose to delve further than this preface, you will find that each chapter is cross-referenced, thus you also gain a coherent structure across chapters - an advantage traditionally associated with high quali ty single-author books. Furthermore, turning apparent disadvantage to advantage, while single-author books must inevitably present the idiosyncratic perspective of their author, in this book, and appropriately for a young area such as CSCW, you will be presented with the views of a dozen CSCW experts who all have considerable, hard-won experience, gained over many years.

1 Technological Support for Cooperation.- 1.1 Information Exchange.- 1.2 Information Sharing.- 1.3 Electronic Meeting Systems.- 1.4 Summary.- 2 User Interfaces for CSCW Systems.- 2.1 Introduction.- 2.2 The "Personal" Model of Computing.- 2.3 Applications versus Appropriate Systems.- 2.4 CSCW: Imposition of Common Methods of Working or Facilitation of Cooperative Working?.- 2.5 Implications for CSCW Interfaces.- 3 Groupware Interfaces.- 3.1 Some Standard Interface Design Guidelines.- 3.2 Designing for Groups.- 3.3 Groupware Interface Issues.- 3.4 Additional Design Issues for Groupware Interfaces.- 3.5 Conclusion.- 4 CSCW For Real: Reflections on Experience.- 4.1 BLEND: The Pioneering Spirit.- 4.2 European Collaboration.- 4.3 Diplomacy.- 4.4 Some Reflections.- 4.5 Conclusion.- 5 Adding a Little Structure to Collaborative Writing.- 5.1 CSCW and Premature Commitment.- 5.2 The Process of Collaborative Writing.- 5.3 Strategies for Collaborative Writing.- 5.4 Adding Structure to Collaborative Writing.- 5.5 A Case Study in Collaborative Writing.- 5.6 Conclusion.- 6 Small-Scale Collaborative Writing Using Electronic Mail.- 6.1 Electronic Mail.- 6.2 Authoring and Editing.- 6.3 Small Group Case Study.- 6.4 Conclusion.- 7 HICOM as a CSCW Environment.- 7.1 Research, Collaboration and Professional Practice.- 7.2 Computer Support for the HCI Community.- 7.3 Basic HICOM Concept and Technology.- 7.4 What HICOM Provides with Existing Technology.- 7.5 What HICOM Has Taught Us about CSCW.- 8 Using Process Technology to Support Cooperative Work: Prospects and Design Issues.- 8.1 Introduction.- 8.2 Office Automation.- 8.3 PSS: Process Support System.- 8.4 Current Directions: The IOPT Project.- 8.5 Conclusion.- 9 Computer Supported Teamwork.- 9.1 Introduction.- 9.2 The Automated OfficeMetaphor.- 9.3 Role Controller.- 9.4 The Book Emulator.- 9.5 Instruments for Teamwork.- 9.6 Discussion.- 9.7 Conclusions.- 10 The Pod: A Purpose-built Environment to Support Group Working.- 10.1 Introduction.- 10.2 Organizational Modelling.- 10.3 The Pod.- 10.4 Conclusion.- 11 Usability Trialling for CSCW Technology: Lessons from a Structured Messaging Task.- 11.1 Structured Messaging.- 11.2 Cooperative Tasks Supported by COSMOS II.- 11.3 Evaluating COSMOS II.- 11.4 Technical Implementation.- 11.5 Trial Results.- 11.6 Discussion of Trial Results.- 11.7 Lessons Learned from the COSMOS II Trial.- 11.8 Recommendations.- 11.9 Conclusions.- References.- Name Index.

Erscheint lt. Verlag	26.2.1993
Reihe/Serie	Computer Supported Cooperative Work
Zusatzinfo	XXII, 196 p. 7 illus.
Verlagsort	London
Sprache	englisch
Maße	155 x 235 mm
Gewicht	346 g
Themenwelt	Informatik ► Software Entwicklung ► User Interfaces (HCI)
Themenwelt	Informatik ► Theorie / Studium ► Künstliche Intelligenz / Robotik
Schlagworte	Automation • Complexity • Computer supported cooperative work • Concurrency • CSCW • Editing • Groupware • Human-Computer interaction • Information Processing • Knowledge • learning • Modeling • Multimedia • Office Automation • organization • Production • Psychology • user interface
ISBN-10	3-540-19784-2 / 3540197842
ISBN-13	978-3-540-19784-3 / 9783540197843
Zustand	Neuware