Operational Assessment of IT

Steve Katzman (Autor)

Buch | Hardcover

356 Seiten

2016
Auerbach Publishers Inc. (Verlag)
978-1-4987-3768-5 (ISBN)

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Operational Assessment of IT presents ideas and concepts of optimization designed to improve an organization’s business processes and assist business units in meeting organizational goals more effectively. Rather than focus on specific technologies, computing environments, enterprise risks, resource programs, or infrastructure, the book focuses on organizational processes. Throughout the book, the author presents concerns and environments encountered throughout his career to demonstrate issues and explain how you, too, can successfully implement the tools presented in the book.

The assessment process reviews the economics as well as the effectiveness and efficiency of the process. Whether your organization is profit-based, not-for-profit, or even governmental, you cannot provide services or products at a continuous loss. For an operational assessment to be of value, the ultimate goal must be to insure that the business unit process is effective and efficient and employs the financial assets and resources appropriately or helps the business unit make adjustments to improve the operation and use resources more efficiently and economically.

After reading this book, you will be able to devise more efficient and economical ways to meet your customers’ requirements, no matter who or where your customers are. You will learn that the goal of any process is to service or supply customers with what they want. The book provides tools and techniques that will assist you in gaining a 360-degree view of the process so that you can help the business unit improve the delivery of a quality product or a service to the customer.

Steve Katzman is a retired master sergeant who spent four years in accounting and finance and the rest of his 21-plus-year Air Force career in information technology (IT) and data communication. He has over 35 years of computer and technology experience and 14 years in auditing (internal and external). Mr. Katzman earned a BS degree in management information systems with a focus on business from Central Connecticut State University. He maintained several professional certifications, including CIA, CISA, CRMA, CRISC, and CISSP. During his military career, he held a top-secret security clearance.

PRELUDE. Introduction. GOALS. The Organization. OPERATIONAL ASSESSMENTS. Operational Auditing. Operational Assessment Planning. Operational Assessment Fieldwork. PUTTING IT ALL TOGETHER. Assessment Reporting. IT and COBIT. Epilogue. Appendices.

Erscheinungsdatum	21.08.2016
Reihe/Serie	Security, Audit and Leadership Series
Zusatzinfo	22 Tables, black and white; 61 Illustrations, black and white
Sprache	englisch
Maße	156 x 234 mm
Gewicht	657 g
Themenwelt	Informatik ► Netzwerke ► Sicherheit / Firewall
ISBN-10	1-4987-3768-4 / 1498737684
ISBN-13	978-1-4987-3768-5 / 9781498737685
Zustand	Neuware