Small Businesses and Effective ICT

Stories and Practical Insights

Carmine Sellitto, David Banks, Scott Bingley, Stephen Burgess (Autoren)

Buch | Hardcover

214 Seiten

2016
Routledge (Verlag)
978-1-138-93338-5 (ISBN)

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Small businesses make up some 90-95 percent of all global firms. Many undervalue the importance of information and communication technology (ICT). Within the small business segment there can be significant differences amongst the avid early adopters of ICT and the laggards. Research on early adopters tends be more prevalent as they are perceived to have a more interesting and positive story. However, late adopters and ‘laggards’ also have their own interesting stories that are under-reported.

Small Business and Effective ICT draws on research undertaken over several years and documents the adoption/use of ICT across ‘better’ users of ICT (Leaders), typical ICT users (Operationals) and late adopters (Laggards). The findings are presented using a re-formulation of the LIASE framework which addresses a number of areas that include ICT literacy (L), information content/communication (I), Access (A), Infrastructure (I), Support (S) and Evaluation (E).

Some 60 businesses were investigated in Australia and the UK, with each business presented as a concise vignette. The vignettes serve to show that small businesses are not as conservative in their use of ICT as the literature suggests, with examples of innovative uses of ICT in small businesses provided. Lessons for the effective use of ICT by small businesses are presented.

The research design, methods adopted, presentation of findings through the vignettes, and ‘take away’ lessons have been written in manner to appeal to a broad range of readers including academics, researchers, students and policy makers in the discipline.

Carmine Sellitto is a Senior Lecturer in the College of Business at Victoria University, Australia. David A. Banks is an Adjunct Fellow in the College of Business at Victoria University, Australia. Scott Bingley is a Lecturer in the College of Business at Victoria University, Australia. Stephen Burgess is an Associate Professor in the College of Business at Victoria University, Australia.

Part 1: Overview

1. Introduction

2. Small Business and the LIAISE framework

Part 2: A Study of Australian Small Tourism Businesses

3. The Australian Small Tourism Business Vignettes

4. Small Australian Tourism Businesses and LIAISE

Part 3: A Study of English Coastal Small Businesses

5. The UK Small Coastal Business Vignettes

6. Small UK Coastal Businesses and LIAISE

Part 4: Summary and Lessons

7. The Overall Story

8. Take-away ICT Lessons for Small Businesses

Erscheinungsdatum	24.05.2016
Reihe/Serie	Routledge Studies in Entrepreneurship and Small Business
Zusatzinfo	33 Tables, black and white; 4 Line drawings, black and white
Verlagsort	London
Sprache	englisch
Maße	152 x 229 mm
Gewicht	430 g
Themenwelt	Sachbuch/Ratgeber ► Beruf / Finanzen / Recht / Wirtschaft
	Mathematik / Informatik ► Mathematik ► Finanz- / Wirtschaftsmathematik
	Wirtschaft ► Betriebswirtschaft / Management ► Planung / Organisation
	Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
ISBN-10	1-138-93338-4 / 1138933384
ISBN-13	978-1-138-93338-5 / 9781138933385
Zustand	Neuware