City & Guilds Level 2 ITQ - Unit 208 - Using Email Using Microsoft Outlook 2010

CiA Training Ltd. (Autor)

Buch | Spiralbindung

116 Seiten

2012
CiA Training Ltd (Verlag)
978-0-85741-029-0 (ISBN)

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This training guide has been written specifically for the City & Guilds ITQ (IT Users) level 2 unit Using Email, which requires you to make best use of e-mail software to safely and securely send, receive and store e-mail messages. Each exercise in this guide has been designed to gradually build up your knowledge of Microsoft Outlook using a simple, user friendly, step-by-step approach. This unit requires you to demonstrate the intermediate skills and knowledge needed to use a range of e-mail software tools to compose, format, send and manage messages. This guide provides you with the knowledge and techniques necessary to meet these learning outcomes. Data files to accompany this title are available to download from our website, which allow you to practise the many different software features covered.

1) Opening & Closing Outlook 2) Using Outlook 3) Creating E-mail Messages 4) Sending Messages 5) Receiving Messages 6) Replying to Messages 7) Forwarding Messages 8) Attachments 9) Automate Responses 10) Organise and Store E-mail 11) Using Contacts 12) Using an Address Book 13) Using E-mail Safely 14) Guidelines, Laws and Procedures

Erscheint lt. Verlag	31.7.2012
Verlagsort	Sunderland
Sprache	englisch
Maße	210 x 300 mm
Themenwelt	Informatik ► Netzwerke ► Mail Server
Themenwelt	Informatik ► Office Programme ► Outlook
ISBN-10	0-85741-029-6 / 0857410296
ISBN-13	978-0-85741-029-0 / 9780857410290
Zustand	Neuware