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OCR Level 2 ITQ - Unit 34 - Using E-mail Using Microsoft Outlook 2010

CiA Training Ltd. (Autor)

Buch | Spiralbindung

116 Seiten

2011
CiA Training Ltd (Verlag)
978-1-86005-907-0 (ISBN)

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This training guide has been written specifically for the OCR Level 2 ITQ unit Using Email, which requires you to make best use of e-mail software to safely and securely send, receive and store e-mail messages. Each exercise in this guide has been designed to gradually build up your knowledge of Microsoft Outlook 2007 using a simple, user friendly, step-by-step approach. This optional level 2 unit is has a credit value of 3, and requires you to demonstrate the intermediate skills and knowledge needed to use a range of e-mail software tools to compose, format, send and manage messages. This guide provides you with the knowledge and techniques necessary to meet these learning outcomes. Data files to accompany this title are available to download from our website, which allow you to practise the many different software features covered.

1. Opening & Closing Outlook 2. Using Outlook 3. Creating E-mail Messages 4. Sending Messages 5. Receiving Messages 6. Replying to Messages 7. Forwarding Messages 8. Attachments 9. Automate Responses 10. Organise and Store E-mail 11. Using Contacts 12. Using an Address Book 13. Using E-mail Safely 14. Guidelines, Laws and Procedures

Verlagsort	Sunderland
Sprache	englisch
Maße	210 x 300 mm
Themenwelt	Informatik ► Netzwerke ► Mail Server
Themenwelt	Informatik ► Office Programme ► Outlook
ISBN-10	1-86005-907-4 / 1860059074
ISBN-13	978-1-86005-907-0 / 9781860059070
Zustand	Neuware