Integrated Information Management

Applying Successful Industrial Concepts in IT

Rüdiger Zarnekow, Walter Brenner, Uwe Pilgram (Autoren)

Buch | Softcover

X, 158 Seiten

2010 | 1. Softcover reprint of hardcover 1st ed. 2006
Springer Berlin (Verlag)
978-3-642-06885-0 (ISBN)

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After years of apparent dormancy, once again companies are paying more att- tion to information management. IT departments and CIOs are confronted with a number of new challenges, which force them to reconsider past information m- agement strategies and solutions. Recently cited as positive trends in IT are only those developments concerning stronger customer service and process orientation or pertaining to new forms of IT governance. Questions about the efficiency and effectiveness of company IT utilization are once again taking center stage. More and more IT departments are under pressure to perform with regard to quality, functionality, and transparency, especially when performance does not mirror customers' requirements. The intensity with which discussions are taking place about costs, outsourcing, or offshoring between IT and other business units epi- mizes this pressure. This text addresses the challenges to information management. Using the model for integrated information management, this book presents a framework for the management of IT services and a tangible organization of information mana- ment. In defining the model we were guided by two principles.

Dr. Rüdiger Zarnekow ist wissenschaftlicher Mitarbeiter am Lehrstuhl für Allgemeine Betriebswirtschaftslehre, insbesondere Wirtschaftsinformatik, an der Technischen Universität Freiberg, wo er 1999 bei Professor Dr. Walter Brenner promovierte.

Walter Brenner, Prof. Dr. oec., ist Professor für Wirtschaftsinformatik an der Universität St. Gallen und geschäftsführender Direktor des Instituts für Wirtschaftsinformatik. Zudem ist er freiberuflich als Berater für Informationsmanagements und die Vorbereitung von Unternehmen auf die digitale vernetzte Welt (Internet) tätig.

Information Management: Developments and Challenges.- Integrated Information Management.- Practical Examples of Integrated Information Management.- Summary and Future Prospects.- References.

Erscheint lt. Verlag	11.11.2010
Reihe/Serie	Business Engineering
Übersetzer	Therese Faessler
Zusatzinfo	X, 158 p. 80 illus.
Verlagsort	Berlin
Sprache	englisch
Maße	155 x 235 mm
Gewicht	264 g
Themenwelt	Mathematik / Informatik ► Mathematik ► Finanz- / Wirtschaftsmathematik
Themenwelt	Wirtschaft ► Allgemeines / Lexika
Schlagworte	Information Management • Information Technology (IT) • Integrated Information Management • It Management • IT Service Management • IT Service Provider • IT Services • Management • Production
ISBN-10	3-642-06885-5 / 3642068855
ISBN-13	978-3-642-06885-0 / 9783642068850
Zustand	Neuware