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Studies of Work and the Workplace in HCI - Graham Button, Wes Sharrock

Studies of Work and the Workplace in HCI

Concepts and Techniques
Buch | Softcover
96 Seiten
2009
Morgan & Claypool Publishers (Verlag)
978-1-59829-987-8 (ISBN)
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Introduces the study of work and the workplace as a method for informing the design of computer systems to be used at work. The book primarily focuses on the predominant way in which the organisation of work has been approached within the field of human-computer interaction (HCI), from the perspective of ethnomethodology.
This book has two purposes. First, to introduce the study of work and the workplace as a method for informing the design of computer systems to be used at work. We primarily focus on the predominant way in which the organization of work has been approached within the field of human-computer interaction (HCI), which is from the perspective of ethnomethodology. We locate studies of work in HCI within its intellectual antecedents, and describe paradigmatic examples and case studies. Second, we hope to provide those who are intending to conduct the type of fieldwork that studies of work and the workplace draw off with suggestions as to how they can go about their own work of developing observations about the settings they encounter. These suggestions take the form of a set of maxims that we have found useful while conducting the studies we have been involved in. We draw from our own fieldwork notes in order to illustrate these maxims. In addition we also offer some homilies about how to make observations; again, these are ones we have found useful in our own work.

Motivation
Overview: A Paradigmatic Case
Scientific Foundations
Detailed Description
Case Study
How to Conduct Ethnomethodological Studies of Work
Making Observations
Current Status

Erscheint lt. Verlag 8.5.2009
Reihe/Serie Synthesis Lectures on Human-Centered Informatics
Verlagsort San Rafael
Sprache englisch
Maße 187 x 235 mm
Themenwelt Informatik Software Entwicklung User Interfaces (HCI)
ISBN-10 1-59829-987-5 / 1598299875
ISBN-13 978-1-59829-987-8 / 9781598299878
Zustand Neuware
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