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Adaptive User Support -

Adaptive User Support

Ergonomic Design of Manually and Automatically Adaptable Software

Reinhard Oppermann (Herausgeber)

Buch | Softcover
268 Seiten
2019
CRC Press (Verlag)
978-0-367-44942-1 (ISBN)
CHF 102,95 inkl. MwSt
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This book provides an overview of work that has been done on adaptive systems from the user, as well as the software engineering, point of view. It describes a prototype of a system that incorporates adaptive and adaptable capabilities to support users in typical spreadsheet operations.
The potential of software applications to solve an array of office and administrative problems is increasing faster than the ability of users to exploit it. We need to make systems easier to learn and more comfortable to use. This book reports a major advance in the effort to accomplish both goals.

Flexcel enables users to modify access and dialog dynamics to their specific requirements. Relying on a plan recognition feature, the system proposes adaptations or uses of adaptations. The ongoing conflict between the adaptive and the adaptable is resolved in an integration: user and system share the responsibility for the initiatives, decision-making and execution. A "critic" component of the system then analyzes the user's handling of the adaptation tools and suggests improvements. The system offers an environment in which users can explore as they learn.

HyPlan implements the context-sensitive help that facilitates learning on demand. When the PLANET plan-recognition feature identifies the kinds of support for work that may possibly be required, HyPlan provides, on request, specific assistance in the form of hypermedia or animated displays and tutorials.

Developmental research has shown that users take advantage of opportunities to adapt interfaces only in conjunction with help-functions -- which are accepted when they do not interrupt work. And studies by social scientists have shown that adaptations of technical systems have to be integrated into the overall process of organizational innovation and undertaken cooperatively.

This book will stimulate all those concerned with software -- from computational, cognitive, ergonomic, or organizational standpoints -- to reconceive the relationship between design and user support.

Oppermann, Reinhard

Contents: R. Oppermann, Introduction. R Oppermann, H. Simm, Adaptability: User-Initiated Individualization. M. Krogsæter, C. Thomas, Adaptivity: System Initiated Individualization. M. Krogsæter, R. Oppermann, C. Thomas, A User Interface Integrating Adaptability and Adaptivity. T. Fox, G. Grunst, K-J. Quast, HyPLAN: A Context-Sensitive Hypermedia Help System. M. Paetau, Configurative Technology: Adaptation to Social Systems Dynamism.

Erscheinungsdatum
Reihe/Serie Computers, Cognition, and Work Series
Verlagsort London
Sprache englisch
Maße 152 x 229 mm
Gewicht 453 g
Themenwelt Kunst / Musik / Theater Design / Innenarchitektur / Mode
Mathematik / Informatik Informatik Software Entwicklung
Mathematik / Informatik Informatik Theorie / Studium
Technik Umwelttechnik / Biotechnologie
ISBN-10 0-367-44942-0 / 0367449420
ISBN-13 978-0-367-44942-1 / 9780367449421
Zustand Neuware
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