Software by Design

Shaping Technology and the Workplace

Harold Salzman, Stephen R. Rosenthal (Autoren)

Buch | Hardcover

368 Seiten

1994
Oxford University Press Inc (Verlag)
978-0-19-508340-8 (ISBN)

Artikel merken

This book provides a general examination of the critical role played by software and computer technology in the workplace. The authors assess the key social factors that contribute to workplace technology design, including organization structure, workplace relations, and market conditions. They then offer in-depth case studies to identify the factors that influence particular design decisions and the impact of these decisions on the quality and conduct of work, opportunities for skill development, and worker autonomy and satisfaction. The issue of technology design is addressed at both the theoretical and practical level, making this book an appealing aid for students as well as an insightful account for software designers, managers, and computer science engineers.

Introduction
PART I: Structuring Technology and the Workplace
1: Social Shaping of Technology
2: Software in the Workplace
3: The Structure of Software Design
PART II: Case Studies of Software Design
4: Banking and a Tale of Two Systems
5: Field Service Systems
6: The Computer System and the Hospital
7: Software Design, Social Choices, and the Workplace
PART III: Implications for Management and for Further Research on Technology Design
8: Understanding and Managing Software
9: Social Dimensions of Software Design
APPENDICES
Appendix A: Outline of the Research Project
Appendix B: Teaching Cases on Software Design and Use
Case 1: Branch Office Automation in Banking
Case 2: Design Decisions for the New Banking Environment
Case 3: Field Service and the Art of Automation
Case 4: Systems Design and Medical Practice in a Hospital

Erscheint lt. Verlag	14.4.1994
Zusatzinfo	line figures
Verlagsort	New York
Sprache	englisch
Maße	225 x 170 mm
Gewicht	753 g
Themenwelt	Geisteswissenschaften ► Sprach- / Literaturwissenschaft ► Sprachwissenschaft
	Informatik ► Office Programme ► Outlook
	Informatik ► Software Entwicklung ► User Interfaces (HCI)
ISBN-10	0-19-508340-7 / 0195083407
ISBN-13	978-0-19-508340-8 / 9780195083408
Zustand	Neuware