The life cycle of persistent interpersonal conflict
How to manage it?
Seiten
2022
Our Knowledge Publishing (Verlag)
978-620-5-54429-7 (ISBN)
Our Knowledge Publishing (Verlag)
978-620-5-54429-7 (ISBN)
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The life cycle of interpersonal conflicts is the set of phases that a conflict can have, starting from the phase of accumulation of tensions, the actual triggering of the conflict, the installation of the conflict, the development of the conflict, the radicalization of the conflict, the ebb and flow of the conflict in various forms, up to the post-conflict period, or even the revival of the conflict. Interpersonal conflicts become persistent when they last for years despite being resolved several times. Such conflicts recur in the same or other forms. However, managing this type of conflict requires a thorough knowledge of conflict resolution strategies and styles on the part of the manager. Choosing and using these strategies and styles requires knowledge of the relevance and sensitivity of each.This book provides readers with an overview of strategies and styles for analyzing and managing the life cycle of persistent interpersonal conflicts in different environments (hospitals, sports, prisons, schools, organizations (companies), etc.).
Guillaume Matungulu Mumbebal was born on 27 March 1997 in Eolo, Kwilu Province, Democratic Republic of Congo. He currently holds a degree in Social and Organizational Psychology from the Université Pédagogique Nationale, U.P.N. He is also a researcher, trainer and consultant for organisations.
| Erscheinungsdatum | 14.05.2023 |
|---|---|
| Sprache | englisch |
| Maße | 150 x 220 mm |
| Gewicht | 143 g |
| Themenwelt | Geisteswissenschaften ► Psychologie ► Allgemeines / Lexika |
| Schlagworte | conflict • Conflict Management • Conflit • conflit interpersonnel • gestion de conflit • Interpersonal conflict • Interpersonal relations • Psychologie • Psychology • relations interpersonnelles |
| ISBN-10 | 620-5-54429-6 / 6205544296 |
| ISBN-13 | 978-620-5-54429-7 / 9786205544297 |
| Zustand | Neuware |
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