How People Work

A Field Guide to People and Performance

Roderic Gray (Autor)

Buch | Softcover

304 Seiten

2004
Financial Times Prentice Hall (Verlag)
978-0-273-69490-8 (ISBN)

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A field-guide to understanding "what makes people tick", How People Work offers a unique insight into the drivers of workplace behaviour and performance. Managers will find people-management easier after reading it, and people will find excellence easier to achieve after implementing it.

What motivates people to behave a certain way in the workplace? Do you really know what makes people tick? An insightful companion to the art of understanding and motivating people, How People Work explores the science of human behaviour and translates the key lessons into tools for thoughtful and effective management. Simply put, it will help you to help your people to perform.

The challenge for managers is somehow to match the things they need to get done with things their employees want to do. Excellent individual performance has to be facilitated. Facilitated by the right organisational setting, and the right management to ensure that their people are allowed to give their best. This book explores the dynamics that influence these characteristics, and sets out the management tools to nurture successful outcomes. This book will help managers close the gap between what people want and what they want people to do.

Roderic Gray is a consultant, writer and management coach. He has published a number of articles on organisational climate, and on project management and product development topics. His career involved a variety of practical, hands-on management roles before becoming an internal consultant in a major blue-chip company and running his own consulting practice. He has lectured on a range of postgraduate management and HR professional courses and currently supervises a number of doctoral researchers in several countries.

Contents

Introduction

Part 1. I Know What I’m Expected To Do

Roles and players
Goals and objectives

Part 2. I Want To Do It

Motivation

Part 3. I Have The Ability To Do It

Potential
Learning
Training

Part 4. Someone

(who matters to me) Will Notice If I Do It

Relationships and Feedback
Leadership
Power, Influence and Trust

Part 5. I Know How Well I’m Doing It

Self-evaluation

Part 6. Processes Help Me To Do It

Managing Processes
Working in Teams
Making Decisions

Part 7. I Have The Resources To Do It

Managing Resources

Part 8. The Environment Is Right

Organisational Culture
Organisational Climate
The Psychological Contract
Workplace Stress

Part 9. I Can Do It Better Next Time

Developing People
The learning organisation
Organisational change

Putting It Together

References

Erscheint lt. Verlag	15.12.2004
Reihe/Serie	Financial Times Series
Verlagsort	Harlow
Sprache	englisch
Maße	170 x 208 mm
Gewicht	520 g
Themenwelt	Geisteswissenschaften ► Psychologie ► Arbeits- und Organisationspsychologie
Themenwelt	Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen
ISBN-10	0-273-69490-1 / 0273694901
ISBN-13	978-0-273-69490-8 / 9780273694908
Zustand	Neuware