Essential Telephoning in English Audio CD

Barbara Garside, Tony Garside (Autoren)

Audio-CD

2002
Cambridge University Press (Verlag)
978-0-521-78391-0 (ISBN)

Infos

Essential Telephoning in English is a short course in telephoning skills for pre-intermediate to intermediate learners of Business English.

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Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.

Inhalt

Unit 1: Answering the phone; Unit 2: Beginning a call; Unit 3: Ending a call; Unit 4: Consolidation Plus; Unit 5: Connecting people; Unit 6: Message 1; Unit 7: Message 2; Unit 8: Consolidation Plus; Unit 9: Communication problems; Unit 10: Appointments and arrangements; Unit 11: Recorded information; Unit 12: Messages 3; Unit 13: Consolidation Plus; Unit 14: A telephone conference; Unit 15: Review.

Produkt-Details

• Erscheint lt. Verlag: 22.8.2002
• Reihe/Serie: Telephoning in English
• Verlagsort: Cambridge
• Sprache: englisch
• Maße: 125 x 142 mm
• Gewicht: 90 g
• Themenwelt: Schulbuch / Wörterbuch ► Wörterbuch / Fremdsprachen
• Themenwelt: Geisteswissenschaften ► Sprach- / Literaturwissenschaft ► Sprachwissenschaft
• ISBN-10: 0-521-78391-7 / 0521783917
• ISBN-13: 978-0-521-78391-0 / 9780521783910
• Zustand: Neuware