Psychological Aspects of Crisis Negotiation

Thomas Strentz (Autor)

Buch | Hardcover

334 Seiten

2017 | 3rd edition
CRC Press (Verlag)
978-1-138-55702-4 (ISBN)

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Psychological Aspects of Crisis Negotiation, Third Edition, explores the methods and strategies for confronting the nine types of subjects typically encountered in hostage/suicide sieges by correctional staff and law enforcement crisis negotiators. Strentz, an experienced negotiator who designed and directed the FBI’s hostage negotiator program, lays out the critical elements that are required for a successful encounter with a hostage taker or other malfeasant.

This book highlights psychological dynamics of negotiations as they apply to the negotiator, the hostage, and the subject. It discusses the predictors of surrender versus the need for a tactical intervention and examines the phases of a hostage crisis and the changing focus as the crisis develops. Referencing historical events such as the Bay of Pigs invasion and the Challenger and Columbia incidents, this text demonstrates how faulty group decision making can spell tragedy.

Enhanced with case studies to put the material into context, this third edition also includes new chapters on the SWAT team/crisis negotiator interface and on the genesis of the increased incidence of mentally ill hostage takers. Based on decades of experience in the fi eld and practical advice from a national expert, this volume arms negotiators with the knowledge and tools they need to defuse crises and increase the odds that hostages will survive.

Thomas Strentz, PhD, is a professional anti-terrorism expert specializing in hostage negotiations, negotiator instruction, and hostage survival. A veteran of twenty-one years in the FBI, he designed, developed, and directed their hostage negotiations program and is now a consultant, trainer, and expert witness. He has been involved in resolving numerous terrorist situations worldwide.

Acknowledgements. Introduction. Basic concepts. 1. In the Beginning. 2. American Psychiatric Association. 3. Patients to Prisoners. 4. Characteristics of Effective Hostage/Crisis Negotiators. 5. Cross Trained versus Cross Qualified. 6. First Responder Guidelines. 7. Non-law enforcement/correctional crisis negotiators. 8. The crisis negotiation team. 9. Stress and the Hostage/Crisis negotiator. 10. SWAT Negotiator Interface. Dealing with the other victim. 11. Negotiating with Normal People. 12. Negotiating with the Adolescent in Crisis. 13 Negotiating with the Dependent/Inadequate Person. 14. Negotiating with the Antisocial Personality Disorder. 15. Negotiating with the Paranoid Schizophrenic. 16. Negotiating with the Bi-Polar Hostage Taker. 17. Negotiating with the Suicidal Hostage Taker. 18. Negotiating with the Police Assisted Suicidal person. 19. Crisis Negotiations in the Correctional Setting. 20. Post Traumatic Stress Disorder & Traumatic Brain Syndrome. 21. Negotiating with the Extremist. Crisis Resolution Indicators. 22. Indicators of Subject Surrender. 23. Indicators of Subject Violence. Group Dynamics. 24. Group think. 25. Creative Criteria for Constructive Deviation from Crisis Negotiation Guidelines. Hostage issues. 26. Phases of the Crisis. 27. The Stockholm Syndrome. 28. What do you say to a Hostage? 29. A Hostage Psychological Survival Guide. Index.

Erscheinungsdatum	21.12.2017
Zusatzinfo	2 Tables, black and white
Verlagsort	London
Sprache	englisch
Maße	152 x 229 mm
Gewicht	453 g
Themenwelt	Geisteswissenschaften ► Psychologie ► Allgemeine Psychologie
	Geisteswissenschaften ► Psychologie ► Arbeits- und Organisationspsychologie
	Recht / Steuern ► EU / Internationales Recht
	Recht / Steuern ► Strafrecht ► Kriminologie
	Recht / Steuern ► Strafrecht ► Strafverfahrensrecht
	Sozialwissenschaften ► Politik / Verwaltung ► Allgemeines / Lexika
	Sozialwissenschaften ► Politik / Verwaltung ► Europäische / Internationale Politik
	Sozialwissenschaften ► Soziologie
ISBN-10	1-138-55702-1 / 1138557021
ISBN-13	978-1-138-55702-4 / 9781138557024
Zustand	Neuware