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The Dynamics of International Information Systems (eBook)

Anatomy of a Grounded Theory Investigation

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2010 | 2010
XVI, 228 Seiten
Springer US (Verlag)
978-1-4419-5750-4 (ISBN)

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The Dynamics of International Information Systems - Hans Lehmann
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The serious difficulties facing the developer of international information systems (i.e. supporting business functions in different countries) are widely known and their propensity to catastrophic failure has been acknowledged among practitioners for quite some time. Despite the often pivotal importance that such systems generally have scholarly research in this field has been surprisingly sparse. Information technology applications with a global range and reach are still largely unstudied and under-explored. Subsequently there is a distinct dearth of theoretical frameworks for dealing with them. After a career in information technology line management I have been involved with multinational enterprises and their information systems for over a decade as a consultant, working in Africa, the UK, continental Europe, North America and Australasia. It was on joining a university in the early nineties that I discovered the near-vacuum in this field of research. When I decided to make international information systems my field of research it became clear that fairly fundamental work needed to be done. I started the project described further on more than 10 years ago. It turned out a fairly difficult, necessarily broad based and, eventually, longitudinal research.

Hans Lehmann is the Associate Professor for Electronic Business at Victoria University of Wellington, New Zealand. His 25 years of business experience with information technology, both in line management and as a consultant with Deloitte's, spans work in continental Europe, Africa, the UK, North America and Australasia. In 1991 Hans changed careers and joined the University of Auckland, New Zealand, where he focused his research on the strategic management of global information technology. In 2002 he moved to Victoria University, where his current research interest includes a specialization in the application of wireless technology in business.

Lehmann has well over 100 refereed publications to his name and has spoken at numerous international conferences. He is a graduate in psychology from the University of Vienna and the University of Natal, holds an MBA from the University of South Africa, and received his PhD in Information Systems from the University of Auckland.


The serious difficulties facing the developer of international information systems (i.e. supporting business functions in different countries) are widely known and their propensity to catastrophic failure has been acknowledged among practitioners for quite some time. Despite the often pivotal importance that such systems generally have scholarly research in this field has been surprisingly sparse. Information technology applications with a global range and reach are still largely unstudied and under-explored. Subsequently there is a distinct dearth of theoretical frameworks for dealing with them. After a career in information technology line management I have been involved with multinational enterprises and their information systems for over a decade as a consultant, working in Africa, the UK, continental Europe, North America and Australasia. It was on joining a university in the early nineties that I discovered the near-vacuum in this field of research. When I decided to make international information systems my field of research it became clear that fairly fundamental work needed to be done. I started the project described further on more than 10 years ago. It turned out a fairly difficult, necessarily broad based and, eventually, longitudinal research.

Hans Lehmann is the Associate Professor for Electronic Business at Victoria University of Wellington, New Zealand. His 25 years of business experience with information technology, both in line management and as a consultant with Deloitte’s, spans work in continental Europe, Africa, the UK, North America and Australasia. In 1991 Hans changed careers and joined the University of Auckland, New Zealand, where he focused his research on the strategic management of global information technology. In 2002 he moved to Victoria University, where his current research interest includes a specialization in the application of wireless technology in business. Lehmann has well over 100 refereed publications to his name and has spoken at numerous international conferences. He is a graduate in psychology from the University of Vienna and the University of Natal, holds an MBA from the University of South Africa, and received his PhD in Information Systems from the University of Auckland.

Preface 6
Contents 10
List of Figures 14
List of Tables 18
Introduction 20
1.1 A Brief History of IIS 21
1.2 Frameworks in the Literature 23
1.3 Choice of the Research Method 25
1.4 Structure of the Book 26
International Information Systems in the Literature 28
2.1 Scope and Depth of the Research into International Information Systems 28
2.2 Research into International Information System Until 1994 29
2.3 Relevant Research Since 1994 35
Research Problem and Research Questions 37
Research Methodology 40
4.1 Assembling the Research Approach 40
4.2 Theory Building Issues 59
4.3 Conclusion 66
Research Method: Grounded Theory for Descriptive and Exploratory Case Studies 69
5.1 Principles of Grounded Theory Procedure 70
5.2 Case Studies and Grounded Theory 73
5.3 The Application of Grounded Theory to Case Research 74
5.4 Research Activities Summary 77
5.5 Conclusion 80
Foundation Case: The Australasian Food Co-op 82
6.1 Case History: Australasian Food Producers’ Co-op 82
6.2 Findings and Interpretation of the Case 90
6.3 The First Theoretical Framework 103
6.4 Theoretical Sampling for the Next Case 106
Case Two: J Lauritzen Ship Owners 113
7.1 Case History: J Lauritzen Ship Owners 113
7.2 Analysis of the J Lauritzen Case 122
7.3 Enhancing the Theory: The 2nd Theoretical Framework 134
7.4 Theoretical Sampling 142
Case Three: PANALPINA International Forwarders 147
8.1 Case History: PANALPINA 147
8.2 Analysis of the PANALPINA Case 161
8.3 Enhancing the Theory Further: The 3rd Theoretical Framework 174
A Substantive Theory of International Information Systems 183
9.1 Delimiting the 3rd Theoretical Framework 183
9.2 Shaping the Final Theory 185
9.3 Formulating the Substantive Theory of International Information Systems 199
Discussion of the Theory and its Implications for Research and Practice 204
10.1 Salient Themes of the Theory: Previous and Future Research 204
10.2 Methodology Notes for Future Research 211
10.3 Strengths and Weaknesses of the Theory: Implications for Future Research 212
10.4 Implications for the Practitioner 217
Conclusion 220
References 223
Index 233

Erscheint lt. Verlag 17.3.2010
Reihe/Serie Integrated Series in Information Systems
Integrated Series in Information Systems
Zusatzinfo XVI, 228 p. 66 illus.
Verlagsort New York
Sprache englisch
Themenwelt Geisteswissenschaften
Mathematik / Informatik Informatik Web / Internet
Mathematik / Informatik Mathematik Finanz- / Wirtschaftsmathematik
Wirtschaft Allgemeines / Lexika
Wirtschaft Betriebswirtschaft / Management Unternehmensführung / Management
Wirtschaft Betriebswirtschaft / Management Wirtschaftsinformatik
Schlagworte Grounded Theory • information system • information systems • IS research • multi-national enterprise • Qualitative research • service-oriented computing
ISBN-10 1-4419-5750-2 / 1441957502
ISBN-13 978-1-4419-5750-4 / 9781441957504
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