The Handbook of Logistics and Distribution Management
Kogan Page Ltd (Verlag)
978-0-7494-4669-7 (ISBN)
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Appealing to students, newly appointed managers and experienced practitioners alike, this definitive text explains the nuts and bolts of the modern logistics and distribution world in plain language.
Richly illustrated throughout, the third edition of this popular handbook has been completely restructured and fully revised to include the most up-to-date information. Essential areas such as manufacturing logistics, integrated logistics, process design and home delivery have been re-visited to provide an in-depth, thorough understanding.
There is a new chapter on receiving and despatch within the Warehouse and Storage section, as well as an explanation of new technologies in surrounding chapters such as radio frequency indentification (RFID), voice technology, satellite crane systems and dynamic pick systems. Together with additional information and examples of warehouse design, The Handbook of Logistics and Distribution Management is an invaluable guide for distribution, logistics and supply-chain managers, as well as students taking logistics-related degrees and professional qualifications.
Alan Rushton is a Director of Dialog Consultants Ltd, a consultancy specialising in distribution, logistics and supply chain management He is formerly Director of Graduate Programmes at the Centre for Logsitics and Transportation, Cranfield School of Management. Phil Croucher is regional manager of Land Transport for EGL Eagle Global Logistics and a Chartered Fellow of the Chartered Institute of Logistics and examiner for its MSc programme. Peter Baker is a Lecturer at the Centre for Logistics and Supply Chain Management at Cranfield University. His previous industrial experience includes undertaking over 70 consultancy projects as a Manager in the Supply Chain Division of Deloitte Consulting. He is a Chartered Member of The Chartered Institute of Logistics and Transport (UK).
part 1 concepts of logistics and distribution 1 introduction to logistics and distribution introduction scope and definition historical perspective importance of logistics and distribution logistics and distribution structure summary 2 integrated logistics and the supply chain introduction the total logistics concept planning for distribution and logistics the financial impact of logistics globalization and integration integrated systems competitive advantage through logistics logistics and supply chain management summary 3 customer service and logistics introduction the importance of customer service the components of customer service two conceptual models of service quality developing a customer service policy levels of customer service measuring customer service the customer service explosion summary 4 channels of distribution introduction physical distribution channel types and structures channel selection third party or own account? different services that are offered key drivers for third-party distribution key issues in third-party distribution and logistics fourth-party logistics summary 5 key issues and challenges for logistics introduction the external environment manufacturing and supply distribution retailing the consumer summary part 2 planning for logistics 6 planning framework for logistics introduction pressures for change strategic planning overview logistics design strategy product characteristics the product life cycle packaging unit loads summary 7 logistics processes introduction the importance of logistics processes key logistics processes approach tools and techniques summary 8 logistics network planning introduction
| Erscheint lt. Verlag | 3.6.2006 |
|---|---|
| Verlagsort | London |
| Sprache | englisch |
| Maße | 189 x 246 mm |
| Themenwelt | Wirtschaft ► Betriebswirtschaft / Management ► Logistik / Produktion |
| Wirtschaft ► Betriebswirtschaft / Management ► Marketing / Vertrieb | |
| ISBN-10 | 0-7494-4669-2 / 0749446692 |
| ISBN-13 | 978-0-7494-4669-7 / 9780749446697 |
| Zustand | Neuware |
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