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Making Process Improvement Work - Neil Potter, Mary Sakry

Making Process Improvement Work

A Concise Action Guide for Software Managers and Practitioners

, (Autoren)

Buch | Softcover
192 Seiten
2002
Addison Wesley (Verlag)
978-0-201-77577-8 (ISBN)
CHF 53,80 inkl. MwSt
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A systematic approach to improvement in software development, this guide helps managers and practitioners alike take the necessary steps toward implementing lasting and worthwhile change.
Every development organization can benefit by paying attention to process improvement, yet all too many "process improvement initiatives" fail to deliver on their promises. In this concise book, two of the field's leading consultants present easy-to-apply techniques for achieving rapid and quantifiable benefits -- and then maintaining your momentum to deliver even greater value over time. Drawing on their experience with more than 3,000 developers and 100 organizations, Neil S. Potter and Mary E. Sakry show you exactly what works -- and what doesn't work. Next, they present a step-by-step guide to identifying your best opportunities for process improvement, deploying changes effectively, and tracking your progress. The book also includes a detailed example plan document designed to help you jumpstart your process improvement initiative. Making Process Improvement Work includes a foreword by noted software process expert Karl Wiegers. For all developers, project and IT managers, and clients seeking to maximize the effectiveness of the software development process and the value of the software it delivers.

Neil Potter is a co-founder of The Process Group, a company that consults in software engineering process improvement. He has been working in software development, software engineering, and process and project management since 1985. He is an SEI-authorized Lead Assessor. Mary Sakry is a co-founder of The Process Group, a company that consults in software engineering process improvement. She has been working in software development, software engineering, and process and project management since 1976. She is an SEI-authorized Lead Assessor. 0201775778AB02262002

Foreword vii

Preface ix

Acknowledgments xv

 

Chapter 1: Developing a Plan 1

 

Scope the Improvement 4

Develop an Action Plan 23

Determine Risks and Plan to Mitigate 38

Summary 49

 

Chapter 2: Implementing the Plan 51

 

Sell Solutions Based on Needs 52

Work with the Willing and Needy First 57

Keep Focused on the Goals and Problems 71

Align the Behaviors of Managers and Practitioners 73

Summary 75

 

Chapter 3: Checking Progress 77

 

Are We Making Progress on the Goals? 78

Are We Making Progress on Our Improvement Plan? 87

Are We Making Progress on the Improvement Framework? 88

What Lessons Have We Learned So Far? 101

Summary 113

 

Conclusion 115

 

Appendix A: Mapping Goals and Problems to CMM 117

Appendix B: Mapping Goals and Problems to CMM and CMMI 125

Appendix C: Action Plan Example 133

Appendix D: Risk Management Example 139

Appendix E: Mini-Assessment Process 145

 

References 157

Index 161

 

 

 

Erscheint lt. Verlag 24.4.2002
Verlagsort Boston
Sprache englisch
Maße 160 x 235 mm
Gewicht 340 g
Themenwelt Mathematik / Informatik Informatik Software Entwicklung
Informatik Weitere Themen Hardware
Wirtschaft Betriebswirtschaft / Management Unternehmensführung / Management
ISBN-10 0-201-77577-8 / 0201775778
ISBN-13 978-0-201-77577-8 / 9780201775778
Zustand Neuware
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