Be My Guest Teacher's Book
English for the Hotel Industry
Seiten
2002
Cambridge University Press (Verlag)
978-0-521-77688-2 (ISBN)
Cambridge University Press (Verlag)
978-0-521-77688-2 (ISBN)
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This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student's Book and Audio CD are also available.
1 Introductions 2 The Check-in 3 The hotel bedroom 4 The bathroom, the porter 5 Services in the hotel 6 Location of facilities 7 Room services 8 Problems and solutions 9 Taking bar orders 10 In the restaurant (1) 11 In the restaurant (2) 12 Interesting places to visit 13 Enquiries 14 Using the phone 15 The check-out Personal job files Speaking practice Tapescripts Verb list
Erscheint lt. Verlag | 26.9.2002 |
---|---|
Reihe/Serie | Be My Guest |
Zusatzinfo | Worked examples or Exercises |
Verlagsort | Cambridge |
Sprache | englisch |
Maße | 220 x 276 mm |
Gewicht | 205 g |
Themenwelt | Schulbuch / Wörterbuch ► Wörterbuch / Fremdsprachen |
Weitere Fachgebiete ► Handwerk | |
ISBN-10 | 0-521-77688-0 / 0521776880 |
ISBN-13 | 978-0-521-77688-2 / 9780521776882 |
Zustand | Neuware |
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