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Practical Professional Catering Management

Buch | Softcover
384 Seiten
1998 | 2nd Revised edition
Cengage Learning Vocational (Verlag)
978-0-333-66555-8 (ISBN)
CHF 31,40 inkl. MwSt
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This edition aims to prepares the practitioner and the student for the challenge of delivering high quality service to the international customer. Its focus remains on the catering cycle, the backbone of catering operations.
Practical Professional Catering Management has stood the test of time because of its solid, reliable factual data developed around the chronological sequence of catering operations. Its practical approach is in contrast to many of its newer competitors who offer more generalised theories. The largely rewritten new edition prepares the practitioner and the student for the challenge of delivering service of the highest quality to the increasingly discerning international customer. Its focus remains on the catering cycle, the backbone of catering operations. It is updated to include changes in legislation and best practice.

Preface - List of Figures - Introduction - The Catering and Hotel Industry - The Catering Cycle - The Consumer and the Market - Formulation of Policy - Interpretation of Demand - Convergence of Facilities I - Planning the Areas - Convergence of Facilities II - Equipment - Convergence of Facilities III - Fuels and Services: Hygiene and Safety - Provisioning I - Commodities - Provisioning II - Wines, Spirits and Beverages - Provisioning III - Purchasing, Storage and Issuing - Production and Distribution I - Organisation and Operation - Production and Distribution II - Specialised Operations - Production and Distribution III - Systems and Methods - Control of Costs and Revenue - Monitoring of Consumer Satisfaction - Quality Management - Appendix - Personnel Training and Education - Index

Zusatzinfo Illustrations
Verlagsort Andover
Sprache englisch
Maße 156 x 234 mm
Gewicht 580 g
Themenwelt Wirtschaft Betriebswirtschaft / Management Unternehmensführung / Management
Weitere Fachgebiete Handwerk
ISBN-10 0-333-66555-4 / 0333665554
ISBN-13 978-0-333-66555-8 / 9780333665558
Zustand Neuware
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