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Be My Guest Student's Book - Francis O'Hara

Be My Guest Student's Book

English for the Hotel Industry

(Autor)

Buch | Softcover
112 Seiten
2002 | Student edition
Cambridge University Press (Verlag)
978-0-521-77689-9 (ISBN)
CHF 46,95 inkl. MwSt
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This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Teacher's Book and Audio CD are also available.

1 Introductions 2 The Check-in 3 The hotel bedroom 4 The bathroom, the porter 5 Services in the hotel 6 Location of facilities 7 Room services 8 Problems and solutions 9 Taking bar orders 10 In the restaurant (1) 11 In the restaurant (2) 12 Interesting places to visit 13 Enquiries 14 Using the phone 15 The check-out Personal job files Speaking practice Tapescripts Verb list

Erscheint lt. Verlag 26.9.2002
Reihe/Serie Be My Guest
Zusatzinfo Worked examples or Exercises; 40 Maps; 40 Halftones, unspecified; 20 Line drawings, unspecified
Verlagsort Cambridge
Sprache englisch
Maße 220 x 277 mm
Gewicht 310 g
Themenwelt Schulbuch / Wörterbuch Wörterbuch / Fremdsprachen
Weitere Fachgebiete Handwerk
ISBN-10 0-521-77689-9 / 0521776899
ISBN-13 978-0-521-77689-9 / 9780521776899
Zustand Neuware
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