Food and Beverage Service for Levels 1 and 2

John Cousins, Dennis Lillicrap, Suzanne Weekes (Autoren)

Buch | Softcover

384 Seiten

2014
Hodder Education (Verlag)
978-1-4718-0791-6 (ISBN)

Titel erscheint in neuer Auflage

Artikel merken

Ensure you have all the essential skills and support you'll need to succeed for the latest Level 1 Certificate and Level 2 Diploma in Professional Food and Beverage Service.
Specifically designed with Level 1 and Level 2 learners in mind, this resource explains all key concepts clearly, and the topics are mapped carefully to both the NVQ and VRQ in Professional Food and Beverage Service at Levels 1 and 2 so you can find what you need easily.
- Follow the structure of the units in each qualification with chapter headings and subheadings matched to the qualifications
- Master important service skills with photographic step-by-step sequences
- Grasp important definitions with key terms boxes and a glossary
- Test your understanding with activities at the end of every chapter which will help you prepare for assessment

John Cousins is a consultant and international authority on food and beverage operations and hospitality management and is the Director of The Food and Beverage Training Company. Dennis Lillicrap is a consultant and trainer in food and beverage service. He was formerly Senior Lecturer in Food and Beverage Service at Thames Valley University. Suzanne Weekes is Senior Lecturer in Hospitality Management and Licensing Law at the London School of Hospitality and Tourism, University of West London.

: Investigating the catering and hospitality industry

: The hospitality industry
: Food and beverage operations

: Underpinning knowledge and skills

: Service areas and equipment
: Cellar work
: Applying personal workplace skills
: Legislation in food and beverage service
: Health, safety and security
: Food safety
: Principles of customer service

: Menu and beverage product knowledge

: Menus and menu planning
: Menu knowledge
: Wine and drink lists
: Non-alcoholic beverages (soft drinks)
: Hot beverages
: Alcoholic beverages

: Service skills

: Essential technical skills
: Preparation for service
: Taking customer orders
: Food service skills
: Beverage service skills
: Bookings, billings and revenue control

: Annex: Cocktails and mixed drinks

Erscheint lt. Verlag	25.4.2014
Verlagsort	London
Sprache	englisch
Maße	214 x 275 mm
Gewicht	1058 g
Themenwelt	Schulbuch / Wörterbuch
	Technik
	Weitere Fachgebiete ► Handwerk
ISBN-10	1-4718-0791-6 / 1471807916
ISBN-13	978-1-4718-0791-6 / 9781471807916
Zustand	Neuware