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Job Demands in a Changing World of Work (eBook)

Impact on Workers' Health and Performance and Implications for Research and Practice
eBook Download: PDF
2017 | 1st ed. 2017
VII, 169 Seiten
Springer International Publishing (Verlag)
978-3-319-54678-0 (ISBN)

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This book examines the new ways of working and their impact on employees' well-being and performance. It concentrates on job demands and flexible work emanating from current economic and organizational change, and assesses impact on workers' health and performance. The development of issues such as globalization, rapid technological advances, new management practices, organizational changes and new job skills are addressed. This book gives an overview and discusses the potential negative and positive effects of such new job demands and new forms of work.




Christian Korunka is Professor for Work Psychology at the University of Vienna. His research interests are new demands at work, new forms of work, organizational changes, quality of working life and psychological aspects of entrepreneurship.

Bettina Kubicek, is Research Scientist at the University of Vienna. Her research interests are in new demands at work, flexible work organization and the work-home interface as well as in retirement research. 

Christian Korunka is Professor for Work Psychology at the University of Vienna. His research interests are new demands at work, new forms of work, organizational changes, quality of working life and psychological aspects of entrepreneurship. Bettina Kubicek, is Research Scientist at the University of Vienna. Her research interests are in new demands at work, flexible work organization and the work-home interface as well as in retirement research. 

Contents 6
Bettina Kubicek 7
1 Job Demands in a Changing World of Work 8
Acknowledgments 12
References 12
2 Socio-Economic Changes and the Reorganization of Work 13
2.1 Introduction 13
2.2 Socio-Economic Trends 15
2.2.1 Financialization 15
2.2.2 Networks Crossing Organizational and National Boundaries 16
2.3 Informatization and Digitalization 18
2.4 Contemporary Changes in Work and Employment 19
2.4.1 Precarization 20
2.4.2 Boundaryless Work 21
2.4.3 Work Organization – Subjectification, Standardization and in Between 22
2.5 Summary 25
References 26
3 The Intensification of Work 31
3.1 Characteristics of Work Intensification 32
3.2 Global Changes and the Intensification of Work 33
3.3 The Intensification of Work – Now and Then 35
3.4 The Effects of Work Intensification on Well-Being and Work Outcomes 36
3.4.1 Work Intensification Within the Job Demands-Resources Model 37
3.4.2 Work Intensification Within the Challenge-Hindrance Framework 39
3.4.3 The Cognitive Appraisal of Work Intensification 40
3.5 Strategies and Resources in Dealing with Work Intensification 41
3.5.1 What Can Organizations Do? Job Resources and Organizational Climate 41
3.5.2 WE Will Manage It! Social Support and Work Intensification 43
3.5.3 Is It All About Managing One’s Self? Self and Time Management 43
3.6 Outlook 44
References 45
4 The Bright and Dark Sides of Job Autonomy 50
4.1 Setting the Stage: The Definition of Job Autonomy 51
4.2 The Bright Side of Job Autonomy 51
4.3 The Dark Side of Job Autonomy? 54
4.4 The Meaning of Job Autonomy in Regulated and Flexible Forms of Work 56
4.5 Beneficial or Deleterious Effects of Job Autonomy? What Makes the Difference? 57
4.5.1 Employees’ Personal Characteristics 58
4.5.2 Constellations of Job Characteristics 60
4.6 Conclusion 62
References 63
5 Bridges Over Breaches: Agency and Meaning as Resources for Dealing with New Career Demands 69
5.1 Introduction 69
5.2 The Breach of the Career Contract 71
5.2.1 From Organizational to Individual Responsibility 71
5.2.2 The Bright and Dark Sides of New Career Concepts 73
5.3 The Bridges in Career Paths: The Role of Agency and Meaning in Overcoming Career Obstacles in Different Career Concepts 75
5.3.1 The Potential of the Protean Career as a Resource for a Sustainable Career 75
5.3.2 The Protean Career and Its Conceptual Distinctiveness and Measurement 76
5.3.3 Agency, the Protean Career and Career Resilience 78
5.3.4 Crafting a Meaningful Career 79
5.3.5 Career Agent of One’s Own Life: Employability Through Meaningful Career Narratives 80
5.4 Three Career Narratives: Peaks and Valleys Instead of “Up or Out” 82
5.4.1 First Steps in the Working World 83
5.4.2 Self-directed and Values-Oriented Career Moves Triggered by Chance Events 85
5.4.3 Reference Groups and Their Role in and Effects on Career Change 87
5.4.4 Meaning Over Money? Exploring the Perception of Subjective Success 88
5.5 Conclusion 90
References 92
6 New Ways of Working and Satisfaction of Psychological Needs 95
6.1 Introduction 95
6.2 Forms of Flexible Work in Europe 96
6.3 Need Satisfaction in the Context of Flextime, Flexplace, and Nomadic Work 98
6.3.1 Need for Autonomy 99
6.3.2 Need for Competence 102
6.3.3 Need for Relatedness 103
6.3.4 Need for Structure 105
6.3.5 Need Interdependencies 106
6.4 Designing Flexible Work to Support Need Satisfaction – Leadership Implications 108
References 109
7 The Effects of a Changing World of Work on Daily Working Life 114
7.1 Linking Work Characteristics to Work Outcomes in Daily Working Life 115
7.1.1 Action Regulation Processes: Goal-Oriented Behavior and Self-Control Effort 116
7.1.2 Cognitive Appraisal Processes: Appraisals and Emotions 118
7.1.3 Motivational Processes: Basic Need Satisfaction and Work Motivation Quality 120
7.1.4 The Interplay of Within-Person Processes in Daily Working Life 122
7.2 The Effects of Changing Work Environments on Within-Person Processes 124
7.2.1 Effects of Changing Work Environments on Action Regulation Processes 125
7.2.2 Effects of Changing Work Environments on Cognitive Appraisal Processes 126
7.2.3 Effects of Changing Work Environments on Motivational Processes 127
7.3 Ambivalent Consequences of Changing Work Environments in Daily Working Life 127
7.4 Conclusion 128
References 129
8 Challenges for Job Design 133
8.1 New Demands and New Challenges in a Changing World of Work 133
8.2 Information and Communication Technologies as an Important Part of the Current World of Work 133
8.3 Good Theoretical Framework Models Dealing with Complexity Are Needed 135
8.4 Psychological Needs as a Guideline for Job Design 137
8.5 The Important Role of (Classic) Job Design in a Changing World of Work 139
8.5.1 The Unaltered View on Stressors in the Work Context 140
8.5.1.1 Motivational Aspects of Work Design: Optimization Instead of Maximization 142
8.6 Social Characteristics: Virtualization Versus Personal Contacts 144
8.7 Subjectification: New Challenges for Individuals 146
8.8 Macro-Level Considerations: Information and Political Strategies Are Becoming More Important 147
8.9 Final Thoughts 149
References 150
9 The Present and Future of Work: Some Concluding Remarks and Reflections on Upcoming Trends 154
9.1 The Reorganization of Work: Intensification, Deregulation and Subjectification 155
9.2 The Reorganization of Work and “New” Dividing Lines 158
9.3 Upcoming Trends in Industrial and Service Work 159
9.3.1 The Digitalization and Virtualization of Work 159
9.3.2 The Relocation of Work 160
References 162
Index 164

Erscheint lt. Verlag 31.3.2017
Zusatzinfo VII, 169 p. 9 illus.
Verlagsort Cham
Sprache englisch
Themenwelt Geisteswissenschaften
Medizin / Pharmazie Medizinische Fachgebiete Psychiatrie / Psychotherapie
Sozialwissenschaften Politik / Verwaltung
Sozialwissenschaften Soziologie
Wirtschaft Betriebswirtschaft / Management Personalwesen
Schlagworte Flexible Organization • flexible work • Health and Performance • Job Demands • Knowledge Aquisition • New Working Demands • Organizational change • Organizational Structure • quality of working life • Skill Aquisition • Well Being at Work • Workplace Pressure
ISBN-10 3-319-54678-3 / 3319546783
ISBN-13 978-3-319-54678-0 / 9783319546780
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