Negotiating the Impossible (eBook)

How to Break Deadlocks and Resolve Ugly Conflicts (without Money or Muscle)

Deepak Malhotra (Autor)

eBook Download: EPUB

2018
224 Seiten
Berrett-Koehler Publishers (Verlag)
978-1-62656-699-6 (ISBN)

Infos

"e;Filled with great strategies you can immediately put to use in your business and personal lives . . . extremely entertaining, thought-provoking."e; -Tyra Banks, CEO, TYRA Beauty, and creator of America's Next Top ModelSome negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Conflict is escalating, people are getting aggressive, and no one is willing to back down. And to top it off, you have little power or other resources to work with. Harvard professor and negotiation adviser Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible.Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting of the US Constitution, resolving the Cuban Missile Crisis, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations. But he also shows how these same principles and tactics can be applied in everyday life, whether you are making corporate deals, negotiating job offers, resolving business disputes, tackling obstacles in personal relationships, or even negotiating with children.As Malhotra reminds us, regardless of the context or which issues are on the table, negotiation is always, fundamentally, about human interaction. No matter how high the stakes or how protracted the dispute, the object of negotiation is to engage with other human beings in a way that leads to better understandings and agreements. The principles and strategies in this book will help you do this more effectively in every situation."e;This book is magic for any deal maker."e; -Daniel H. Pink, New York Times-bestselling author

Inhalt

Contents
Introduction: The Most Ancient Lesson in Peacemaking
Part I: Power of Framing
1. The Power of Framing
2. Leveraging the Power of Framing
3. Logic of Appropriateness
4. Strategic Ambiguity
5. Limits of Framing
6. First-Mover Advantage
Part II: Power of Process
7. The Power of Process
8. Leveraging the Power of Process
9. Preserve Forward Momentum
10. Stay at the Table
11. Limits of Process
12. Changing the Rules of Engagement
Part III: Power of Empathy
13. The Power of Empathy
14. Leveraging the Power of Empathy
15. Yielding
16. Map Out the Negotiation Space
17. Partners, Not Opponents
18. Compare the Maps
19. The Path Forward
Notes
Index
Acknowledgments
About the Author

Produkt-Details

• Erscheint lt. Verlag: 19.7.2018
• Verlagsort: Oakland
• Sprache: englisch
• Themenwelt: Sachbuch/Ratgeber ► Beruf / Finanzen / Recht / Wirtschaft ► Briefe / Präsentation / Rhetorik
• Themenwelt: Naturwissenschaften
• Themenwelt: Recht / Steuern ► EU / Internationales Recht
• Themenwelt: Recht / Steuern ► Privatrecht / Bürgerliches Recht ► Zivilverfahrensrecht
• Themenwelt: Sozialwissenschaften ► Politik / Verwaltung ► Europäische / Internationale Politik
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
• Schlagworte: communication, trust, respect, listening, relationships, human connection, empathy, parenting, children, interpersonal relationships, family, understanding, agreement, mutual benefit, fair trade, integrity, art of negotiation, conflict resolution strategies, dealing with conflict, negotiating job offers, resolving business disputes, defusing conflict, real life negotiations, personal growth, business communication, self development, career, business • negotiating, negotiation skills, resolving conflicts, how to effectively communicate with people, resolving business disputes, books for CEOs, books for MBA students, books for lawyers, decision-making, problem solving, business, human interaction
• ISBN-10: 1-62656-699-2 / 1626566992
• ISBN-13: 978-1-62656-699-6 / 9781626566996