Communication and Interpersonal Skills (eBook)

Erica Pavord, Elaine Donnelly (Autoren)

eBook Download: EPUB

2015 | 2. Auflage
142 Seiten
Scion Publishing (Verlag)
978-1-908625-33-5 (ISBN)

Infos

Second edition of a popular book that helps students to develop their communication and interpersonal skills.



Featuring a wealth of activities, scenarios and case studies, it is ideal for those who want to improve the quality of care they offer to their patients and service users.

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Second edition of a popular book that helps students to develop their communication and interpersonal skills.This popular book is designed to enable nursing and health care students to improve their communication and interpersonal skills. It provides an introduction to the theory that underpins communication studies and offers opportunities for students to reflect on their own practice. The book gives students helpful guidelines and tips, while emphasising that successful communication depends on the quality of the therapeutic relationship.The new edition covers:Key concepts in communication;Self-awareness and understanding our impact on others;Transactional Analysis;Listening skills;Communication skills in practice;An extended case study that brings together the concepts and principles discussed throughout the book.Communication and Interpersonal Skills uses activities, scenarios and case studies to support learning and to enable students to apply theory in their practice. It is ideal for students on nursing and health and social care courses who want to use their communication skills to improve the quality of care they offer to their patients and service users.

Inhalt

Introduction

About the authors

1 Introducing key concepts in communication

2 Understanding ourselves and our impact on others

3 Interpersonal communication

4 Introducing Transactional Analysis

5 Listening to people

6 Communication and interpersonal skills in practice

7 Case study

Produkt-Details

• Erscheint lt. Verlag: 15.5.2015
• Verlagsort: Banbury
• Sprache: englisch
• Themenwelt: Medizin / Pharmazie ► Pflege ► Ausbildung / Prüfung
• Schlagworte: communication skills, interpersonal skills, transactional analysis, listening skills, active listening
• ISBN-10: 1-908625-33-3 / 1908625333
• ISBN-13: 978-1-908625-33-5 / 9781908625335