Voice Interaction Design
Crafting the New Conversational Speech Systems
Seiten
2004
Morgan Kaufmann Publishers In (Verlag)
978-1-55860-768-2 (ISBN)
Morgan Kaufmann Publishers In (Verlag)
978-1-55860-768-2 (ISBN)
From the voice on the phone, to the voice on the computer, to the voice from the toaster, speech user interfaces are here to stay forever. This book outlines the principles of how people use language interactively, and illustrates various aspects of design work.
From the voice on the phone, to the voice on the computer, to the voice from the toaster, speech user interfaces are coming into the mainstream and are here to stay forever.
Soundly anchored in HCI, cognitive psychology, linguistics, and social psychology, this supremely practical book is loaded with examples, how-to advice, and design templates. Drawing widely on decades of research—in lexicography, conversation analysis, computational linguistics, and social psychology—author Randy Allen Harris outlines the principles of how people use language interactively, and illustrates every aspect of design work.
In the first part of the book, Harris provides a thorough conceptual basis of language in all its relevant aspects, from speech sounds to conversational principles. The second part takes you patiently through the entire process of designing an interactive speech system: from team building to user profiles, to agent design, scripting, and evaluation. This book provides interaction designers with the knowledge and strategies to craft language-based applications the way users will expect them to behave.
From the voice on the phone, to the voice on the computer, to the voice from the toaster, speech user interfaces are coming into the mainstream and are here to stay forever.
Soundly anchored in HCI, cognitive psychology, linguistics, and social psychology, this supremely practical book is loaded with examples, how-to advice, and design templates. Drawing widely on decades of research—in lexicography, conversation analysis, computational linguistics, and social psychology—author Randy Allen Harris outlines the principles of how people use language interactively, and illustrates every aspect of design work.
In the first part of the book, Harris provides a thorough conceptual basis of language in all its relevant aspects, from speech sounds to conversational principles. The second part takes you patiently through the entire process of designing an interactive speech system: from team building to user profiles, to agent design, scripting, and evaluation. This book provides interaction designers with the knowledge and strategies to craft language-based applications the way users will expect them to behave.
By Randy Allen Harris
Introduction; Speech; Sound and Meaning; Doing things with Words; Conversation; Glue; Diction; Crafting Voice Interfaces; The Team and the Process; Users, Tasks; Building the Discourse Model; Agents; Dialogue Matters; Scripting; Iterative Evaluation; Conclusion-Pursuing Habitability; Glossary.
Erscheint lt. Verlag | 31.12.2004 |
---|---|
Verlagsort | San Francisco |
Sprache | englisch |
Maße | 191 x 235 mm |
Gewicht | 1040 g |
Themenwelt | Informatik ► Software Entwicklung ► User Interfaces (HCI) |
Informatik ► Theorie / Studium ► Künstliche Intelligenz / Robotik | |
ISBN-10 | 1-55860-768-4 / 1558607684 |
ISBN-13 | 978-1-55860-768-2 / 9781558607682 |
Zustand | Neuware |
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