Quality of Telephone-Based Spoken Dialogue Systems

Sebastian Möller (Autor)

Buch | Softcover

469 Seiten

2010 | Softcover reprint of hardcover 1st ed. 2005
Springer-Verlag New York Inc.
978-1-4419-3584-7 (ISBN)

Artikel merken

Quality of Telephone-Based Spoken Dialogue Systems is a systematic overview of assessment, evaluation, and prediction methods for the quality of services such as travel and touristic information, phone-directory and messaging, or telephone-banking services. A new taxonomy of quality-of-service is presented which serves as a tool for classifying assessment and evaluation methods, for planning and interpreting evaluation experiments, and for estimating quality. A broad overview of parameters and evaluation methods is given, both on a system-component level and for a fully integrated system. Three experimental investigations illustrate the relationships between system characteristics and perceived quality. The resulting information is needed in all phases of system specification, design, implementation, and operation.

Although Quality of Telephone-Based Spoken Dialogue Systems is written from the perspective of an engineer in telecommunications, it is an invaluable source of information for professionals in signal processing, communication acoustics, computational linguistics, speech and language sciences, human factor design and ergonomics

Motivation and Introduction.- Quality of Human-Machine Interaction over the Phone.- Assessment and Evaluation Methods.- Speech Recognition Performance over the Phone.- Quality of Synthesized Speech over the Phone.- Quality of Spoken Dialogue Systems.- Final Conclusions and Outlook.

Erscheint lt. Verlag	29.10.2010
Zusatzinfo	145 Illustrations, black and white; XIX, 469 p. 145 illus.
Verlagsort	New York, NY
Sprache	englisch
Maße	155 x 235 mm
Themenwelt	Informatik ► Software Entwicklung ► User Interfaces (HCI)
	Technik ► Elektrotechnik / Energietechnik
	Technik ► Nachrichtentechnik
ISBN-10	1-4419-3584-3 / 1441935843
ISBN-13	978-1-4419-3584-7 / 9781441935847
Zustand	Neuware