Skilled Interpersonal Communication
Routledge (Verlag)
978-1-032-02185-0 (ISBN)
The contribution of skilled interpersonal communication to success in both personal and professional contexts is now widely recognised and extensively researched. People have a deep-seated and universal need to interact with others, and the greater their communicative ability the more satisfying and rewarding will be their lives. The main focus of this book is on the identification, analysis and evaluation of the core skills needed in these interactions. The first two chapters provide details of the nature of interpersonal communication and socially skilled performance, respectively, with a review of the main theoretical perspectives pertaining to each. The book then offers detailed accounts of the fourteen main skill areas: nonverbal communication, reinforcement, questioning, reflecting, listening, explaining, self-disclosure, set induction, closure, assertiveness, influencing, negotiating and interacting in and leading group discussions. The book concludes with a discussion on the ethical issues in interpersonal communication. This new edition also features an extended section on groupthink and analyses the impact of the coronavirus pandemic on aspects such as greeting patterns and the effectiveness of Project Fear by the UK government to secure citizen compliance.
Written by one of the foremost international experts in the field, this is essential reading for students of interpersonal communication in general and to qualified personnel and trainees in many fields.
Owen Hargie is Emeritus Professor of Communication at Ulster University. His special areas of interest are in the fields of interpersonal, organisational, health and inter-cultural communication, and he is a prolific author and researcher in these areas. He is a visiting professor at several universities and a communication consultant for numerous organisations.
List of Figures
Preface
The Features of Interpersonal Communication
A Conceptual Model of Skilled Interpersonal Communication
Communicating Without Words: Skilled Nonverbal Behaviour
Rewarding Others: The Skill of Reinforcing
Finding Out About Others: The Skill of Questioning
Showing Understanding for Others: The Skill of Reflecting
Paying Attention to Others: The Skill of Listening
Getting Your Message Across: The Skill of Explaining
Telling Others About Yourself: The Skill of Self-Disclosure
Opening and Closing Interactions: The Skills of Set Induction and Closure
Standing Up for Yourself: The Skill of Assertiveness
Using Your Influence: The Skill of Persuasion
Working Things Out Together: The Skill of Negotiating
Working with Others: Skills of Participating in And Leading Small Groups
Concluding Comments
Bibliography
Name Index
Subject Index
| Erscheinungsdatum | 01.12.2021 |
|---|---|
| Zusatzinfo | 27 Line drawings, black and white; 27 Illustrations, black and white |
| Verlagsort | London |
| Sprache | englisch |
| Maße | 174 x 246 mm |
| Gewicht | 1680 g |
| Themenwelt | Geisteswissenschaften ► Psychologie ► Allgemeine Psychologie |
| Geisteswissenschaften ► Psychologie ► Arbeits- und Organisationspsychologie | |
| Geisteswissenschaften ► Psychologie ► Sozialpsychologie | |
| Mathematik / Informatik ► Mathematik | |
| Sozialwissenschaften ► Kommunikation / Medien ► Kommunikationswissenschaft | |
| ISBN-10 | 1-032-02185-3 / 1032021853 |
| ISBN-13 | 978-1-032-02185-0 / 9781032021850 |
| Zustand | Neuware |
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